Looking for a way to show the extension # for the default line label on the primary extension. Only options I see are name/phone number, or just name. I know I can change each device, but prefer to change the default, as this would be a lot of devi...
Hey all, We've been trying to troubleshoot a problem a customer has had recently. Whenever they receive an incoming call it doesn't trigger any audio alert. The user's headset will beep twice, but there's no ringing notification sound coming from the...
Dear Colleague,I hope you're doing well.I just wanted to ask can Cisco phones work with the new 3CX Version V20? Please reply me in detailly Thank you in advance for your support.
We cannot successfully program a Cisco 8800-series device with Speed-Dial on a Line Key so that the dial string includes one or more "pauses" (,). The Cisco documentation (User Guide for 8800-series) describes how to set this function and we are abl...
I cannot call from the Realpresence Group 310 device to [email protected]. I made a call to [email protected] but after loading for a while it exited and could not connect.Please help me. This is the device information. This is the licens...
Hello,We are in the process of transissioning our company from CUCM registered phones to Webex cloud. When assigning a number to a user via the Webex Control Hub, you then need to manually type the 4 digit extension. I am curious if I Webex Control H...
HelloI would like to customize the names of the monitored lines on my 8850.The problem is that it displays the user's full name.Is there a way to customize the display of monitored line names on the shortcut keys?For example :monitored line name is a...
Hi,I am trying to explore on Webex internal calls through API's (call initiation, call controls like hold, transfer, forward, pause, resume, etc) instead of the webex APP. I found out these postman collections based on my exploration. Is it possible ...
I have several users attempting to make calls to Puerto Rico which is part of the NAPN which shouldn't need a US exit code to be dialed. I have tested several of these numbers through webex which do not go through on our trunk, but do go through the ...
Hi We are currently working on the Webex Calling Services project. Based on our security team, webex calling softphones can only be uses at designated premise and via TMSecureVPN remotely and current softphones is NOT allowed to connect via Public In...
So I am remotely setting up a site (I'm in WA the site is in IL), we have 4 phones in total. 2 have sidecars. I can't get the 8851 to detect the sidecars. they are the 8800-audio models. The phones have the attendant set to be 8800-audio. I am p...
We are beginning to migrate to Webex calling this year and so far have migrated a handful of telephone numbers over to webex calling. The problem I am having is that whenever I initiate a call to an on prem registered number at a remote branch, I ha...
Hi All, We are migrating a customer from Broadworks to Webex Calling Multi-tenant. The customer currently uses the Webex app to register its softphone to Broadworks. We need to convert the users to using Webex Calling (Control Hub) instead. I am not ...
Hi , One of my customers has asked whether there’s a way in Webex Calling to allow a user (such as a receptionist) or an administrator to override or bypass the DND (Do Not Disturb) status set on a user’s phone. In their previous telephony system, th...
Fetch calling data for a cisco room bar pro device. How we can fetch the data like how we have attended the meeting via different channels.
