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Call Leg 'Final Remote Session ID' values changing between API methods

BlakeR
Level 1
Level 1

Hello,

We use two different API methods to collect Webex Calling call legs for analytical reporting for our customers.

The 1st method used is the `v1/cdr_feed` GET API call. See: https://developer.webex.com/docs/api/v1/reports-detailed-call-history/get-detailed-call-history
We try to gather data in near real-time for our customers and this allows us to gather the last 48 hours of call legs in near real-time.

The 2nd method is the for call legs older then 48 hours is scheduling and downloading the `Webex Calling Detailed Call History` report using the API calls listed under this link: https://developer.webex.com/docs/api/v1/reports.
We will run this report after 24 hours to make sure that the cdr_feed did not miss any call legs.

We have noticed that upwards of 20% of the call legs gathered using the 1st method will have a null `Finale Remote Session ID` values that are updated to not null values in the 2nd method.

This hampers our ability to provide accurate cradle-to-grave analytics for call legs for 'today'.

Can you provide additional information into why the values change between the two API methods?

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