Webex Calling

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I am having an issue on the Webex mobile app. When a Call is transferred to me via my Webex application on my computer or my desk phone (cisco 8841) I am able to see the contact information of the call being transferred to me. However on the mobile a...

PHolloway21 by Community Member
  • 953 Views
  • 0 replies
  • 0 Helpful votes

We have a hunt group for our customer support line to ring simultaneously. Whenever an end user calls the line that routes to the hunt group, we all can answer the call through webex calling, but we can't answer on the phone. We have had to answer ca...

sam hanks by Community Member
  • 885 Views
  • 0 replies
  • 0 Helpful votes

Hello. I am working through Georgia Tech's Admissions Office, and I am supposed to be receiving calls through webex but it seems that the calls are not going through. How do I get connected or what do I need to do so that I am able to receive calls f...

cgomez60 by Community Member
  • 866 Views
  • 0 replies
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We have a new hire that we need to train, and we'd like to have him listen-in on phone calls. We currently use WebEx for our phone service, and we'd like the new hire to be able to listen-in when our assistant answers client calls. Normally, we'd jus...

cmkahabka by Community Member
  • 1602 Views
  • 2 replies
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When using the Webex calling app on PV with Windows 10 I continually get bumped out after about 20-30 minutes.  Whn trying to make calls a voice message say: "The device you are using is not registered on this network".  So I sign out, sign in again ...

Resolved! Monitored Lines

When adding monitored lines to a user, will they only show up on the primary phone or will they show on all phones for that user?

VJD by Visitor
  • 4158 Views
  • 9 replies
  • 0 Helpful votes

I am new to Webex and in order to work in conjunction with my headset, I am having to sign out and back in each time to make the headset work.  I'm using the red "X" to end a call and not sure if that's why it's disconnecting me or if there's some ot...

jlanderson by Community Member
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  • 2 replies
  • 0 Helpful votes

We recently transitioned from Spark calling to the full Webex calling.  Previously when you hit DND (do not disturb) on your phone other in-house phones showed the line as busy.  I know that in the Webex Ap it shows one as busy, but is there a way fo...