Webex Calling

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Automatic transfer .  Example :  +31 97010256323,01   automatically to x company +31 97010256323,02 automatic to macdonalds +31 97010256323,03 automatic to x company etc etc  Not aoptions menu: I want Automatically by means of the underlying code. Li...

Jesse999 by • Level 1
  • 2402 Views
  • 2 replies
  • 10 Helpful votes

We have come from a on-premise CUCM system to WebEx - so we are trying to understand some of the differences we are seeing now vs what we have grown accustom to over the past 15 years. We have Cisco 8865 devices with Webex calling.  When you have a m...

Richard-W by • Community Member
  • 4822 Views
  • 3 replies
  • 5 Helpful votes

Hello, we were using UC-One and been moved over to Webex. Much better but my users are complaining that the Call Centre functionalities are deep in the App.         Call Settings -> Call Preferences -> Advanced Call Settings -> Call Control -> Arrow ...

paul.m.clack by • Community Member
  • 1051 Views
  • 1 replies
  • 5 Helpful votes

Our organization is exploring migrating from our CUCM cluster to Webex Calling. I have a trial Webex Control Hub to tinker with. I have found the Migration Tool and How-To docs for Users and Phones but I can't seem to find any documents on adding ana...

RL5901 by • Level 5
  • 2868 Views
  • 2 replies
  • 0 Helpful votes

Hello everyone. I am using Linphone for Android and trying to call Webex through SIP. I noticed that there are two SIP endpoints for each account: 1- <username>@<siteName>.webex.com 2- <username>@<sitName>.calls.webex.com. Calling either one will lan...

Hello in Webex Calling I do not see an obvious way for a user to share one common greeting to use for voicemail on both a "forward when busy" and "forward no answer" it would seem as though the user must personalize both greetings separately even if ...

Hi, Are Shared Lines and Line Monitoring supported with the Webex App?  Documentation for Shared Lines refers only to desk phones. Line Monitoring doesn't explicitly do so, but gives no indication of where a monitored line would appear on the app. I ...

TONY SMITH by • Spotlight
  • 3999 Views
  • 7 replies
  • 5 Helpful votes

As an organization using the Contact Center Desktop to handle call center, it is very disappointing in terms of reliability. Within the same month, there are multiple of the same issue effecting users from login to Webex CC Desktop (cisco.com).  Majo...

csatf by • Visitor
  • 912 Views
  • 0 replies
  • 6 Helpful votes