FAX with Webex Calling
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
09-05-2021 10:01 AM
Hello,
how the fax service work in Webex Calling? I know that fax service will only receive fax in .tiff format on the e-mail but is needed a particular license for this servive or is included in A-WORK-3 and/or A-FLEX-3? If a license is needed, I deed to purchase a license per user or is a license that you buy and associate to the ID of the customer?
Thank You and kind regrads
Giulia
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
09-05-2021 10:54 PM
Fax2Mail is included in the Enhanced/Professional license, check https://callinghelp.webex.com/features-by-station/
You just need a DID that needs additionally to be assigned to the user who should receive fax messages, check https://help.webex.com/fdkhld/#Cisco_Task_in_List_GUI.dita_2762b0cd-46a2-4607-a1f7-714f5b3a7289
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
09-07-2021 07:50 AM
This is good info, faxing always seems to be low volume but still high importance, even in 2021.
