I was successfull make trunk from webex to local gateway. In the webex i can see Registrar domain and outbound proxy address, then if i lookup manually both address is not resolved. So how actually my local gateway can connect to the webex using reg...
Forum Posts
Hi,Is there a way to avoid having WebEx activity in the iPhone calls activity?I don't want to mix work and personal life and all outgoing/incoming calls taking place with webex appear in my iPhone calls history. Didn't find any settings neither in We...
On a Webex Calling Call Quality Report does the "Duration" column reflect minutes or seconds?
Resolved! Internal speaker off of cs kit eq k9
Dear Cisco Support Team, We are currently working with a Cisco Webex Room Kit EQ (K9) and need to disable the internal speaker output. Based on the standard xAPI commands, we attempted the following: xConfiguration Audio Output InternalSpeaker: Of...
We have Webex Calling with two configured locations, each representing a different country. Each location has its own trunk to the LGW in that country. Country A → Location A → LGW A → User ACountry B → Location B → LGW B → User B If User A wants to ...
I have a user with 3 lines assigned in Webex Calling (one primary/direct extension and 2 shared lines). The user would like calls to their primary line to ring in the Webex iOS app, but not the 2 shared lines. In the Call Settings (accessed via the d...
Hi All,Webex survivability gateway connector comes online and then goes offline in some time. Sync happened once but after that getting the below error:sync failed due to internal server error (code -31200)Any suggestions on what could be causing thi...
I want to add my contacts from iPhone and have granted full permission, no contacts appear, I try to add manually and get the message below, but I don’t see any contacts at all. Searching produces nothing, What is wrong with Webex app?“Contacts limit...
As I use the keyboard shortcut CTRL+ALT+SHIFT+H to setup a call, I would want the immediate setup of the call as soon as I enter the shortcut after highlighting the number.Instead, it merely copies the number into my dialing pad. Might this be a sett...
Is there a way to disconnect a conference call party participant on a Webex Contact Center conference call?
I have some questions regarding the firewall rules that we need to enable for webex calling. https://help.webex.com/en-us/article/b2exve/Port-Reference-Information-for-Webex-Calling It says, Whitelist or open access to the following so that the...
Hi,I have a current configuration where users are receiving voicemail to email in their company mailboxes (e.g. user@company.com).Currently the "from" email id is configured as e.g. webexvoicemail@company.com.Can you direct me to where this 'from' e...
Resolved! WebEx calling voicemail is locked
can we unlock a mailbox after a user inputs too many bad passwords? rather then reset the pin?
Sorry for the long post. In summary, how does your organization handle onboarding and offboarding in Webex Calling?My organization will soon be migrating to Webex Calling from CUC/CUCM. We are a medium-sized organization with 30+ sites, 1500+ phones,...
There is issue on intermittent drop (within 2 second) when Webex CC agent answer the call. The call is not terminate by agent. Are we able to get the logs similar like previous CUCM (CCM logs) + UCCX (MIVR logs) to toubleshoot further . Any tool that...
