10-21-2022 12:56 PM
I have a user in the wrong location, how can I move the user to another location including the numbers assigned?
10-22-2022 07:55 AM
Hi @Arshamf,
As @dtibbe mentioned, this is a long pending request to easily move users from one location to another along with their telephone number.
But you can follow below process but this process will reset users calling features to default:
1. Remove Webex Calling Professional License from User. This will release phone number from user.
2. Move Phone Number from one location to another
3. Assign Webex Calling Professional License to User. Assign new location and telephone number
10-22-2022 12:28 PM
Be aware that removing the Calling license will also purge all Calling settings and stored voicemails. That is the worse thing about this workaround
10-21-2022 11:31 PM
Currently, it is nor possible. But they are working on this long known request and it should be available very soon (end of this year AFAIK)
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