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Integrate Webex Calling with Contact Center PSTN

vself
Level 1
Level 1

I understand that Webex Calling PSTN and the Webex Contact Center PSTN are different. But there must be a way to integrate these 2 from within Control Hub. 

3 Replies 3

kgroves42
Level 3
Level 3

Hello yes, on the setup of your WxCC you should get the option to intergrate it with your Webex Calling You can check this in your General Service Details. 

kgroves42_0-1714404451886.png

 

Within the telephony we have Webex Contact Center PSTN. Is there still a way to connect it with Webex Calling?

To change that, you would need to contact TAC