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My Webex call automatically leave after a few minute

fawwaz.yaakub
Level 1
Level 1

Dear all,

 

I have 3 issues during my video call using webex apps in desktop.

 

1.During few minutes videocall, it is automatically disconnect 

2.When reconnecting, it takes several time to connect (more than 5 times disconnect until it can connect back)

3.During videocall, I can not add other participant to join the meeting eventhough their name display in the participant(guest)

 

Can anyone help to share whether having the same experience & how to troubleshoot this issues.

 

Thank you.

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