Hi Community I have a question: Can I configure 2 Local Gateway in HA for a Site Survivability for Webex Calling scenario to ensure the telephony service in a failure case? Thanks for you support Regards
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I am using webex, teams, and cisco finesse for remote training purposes. My trainees use TEAMs to share her audio and screen. They use webex to support finesse and answer calls in finesse. The audio and screen sharing is perfect until they conferen...
Resolved! Webex Calling Training
Where can I access training on webex calling for the end user? There is very little out there. Thanks.
We're in the early stages of rolling out Webex Calling to our organization. I am trying to wrap my head around how exactly the Azure AD sync is working.We have it connected to Azure, and it is successfully syncing but it's a bit of a mess. We have it...
HiWe are trying to register our local Cube router in Webex calling but the gateway keep going offline. When we enrol the gateway it goes online for few minutes and then it goes offline. The cube has a public ip address that is use for the connector.
Hello Expertin the current environment CUCM. I have three remote users who do not have devices assigned to them. There is a single CTI number shared among the three users. Each week, one user accesses the Cisco Unified Communications Self Care Portal...
My organization has been on WebEx calling for a little over a year now. We migrated from on-prem CUCM but have opted to be fully cloud based with our WebEx implementation.We have seen issues with our Cisco devices (primarily 7841s) having call quali...
Hey,I’m working on a project where I need to integrate Webex Meetings into my website riddles to allow users to join scheduled meetings directly from the site. I want the process to be smooth, ensuring users can join with minimal clicks and without l...
Resolved! Migrating to WebEx
Hello Expert,Is there any way to port the DIDs, add users and devices to a Webex without interference with a call manager. My goal is to prep for sites migration by doing all necessary work on the Webex Control Hub and on the day of the migration, al...
Hello,We are experiencing consistent disconnections and interruptions during Webex sessions in our enterprise environment. Our agents are facing these issues every couple of days, which is significantly affecting productivity.We have implemented SD-W...
Want to know whether the amount of time allowed to enter a number can be changed (Example: they have to type the number fast or else the system will say “call cannot be completed at this time”)
Dear all,We are interested in determining whether Webex offers a feature that fulfills the following use case. If such a feature exists, could you please provide guidance on how to set it up? Thank you.Use case:We have one call queue and comprises 20...
How do i set up Cisco Calling in MS Teams to allow casual staff to use the same laptop and extension number?
Hey I appreciate your help guys. The phone is now set up and working. I just decided to move it from the voice vlan 20 to the native vlan 1. and after adding the webex tftp server ip address, it started upgrading. I'm good now, That's all I wanted.
A staff member's WeBex account is calling people who are calling him back saying he left a message or his number was on Caller ID but he has not made any calls to these places. I have reached out to our Service Provider but they are very slow in resp...
