Webex Calling

We just recently moved our organization to the WebEx cloud calling. One thing I am noticing is just how frequently users are locking themselves out of their voicemail box. I am unsure as to why they are locking themselves out so frequently, but it ha...

Hi @ciscohow can i calculate service level Abandoned calls from termination call detail table i'm using TimeToAband Field from Termination call detail but when i compare call type interval table i'm not getting corred call details can you help me ?

Hello. Some of the users at my customer's site have a harphone along with a webex app to place calls (some also have an android device). If they place outgoing external calls from the physical phone and then go to webex app --> calls to see the histo...

Hello,I work in the IT department for the University of Maryland Medical System.I'm currently attempting to assist an end user who is experiencing issues with her internal HP webcam randomly turning off during video calls, and most importantly, meeti...

Hey All, just set up a Auto Attendant and the timeout is not following the zero out option. It just says the you call cannot be transferred, please try again later. Shouldn't the timeout follow the zerro option after 10 seconds?

Hello. A traditional calling plan that has bundled minutes with charges for overages, would in most cases have a way to manage, alert, and notify the admin. These parameters can be made by the PSTN provider on behalf of the end-customer, or by the en...

We were just converted to WebEx calling and my 8865 phone was converted from the enterprise firmware to the 3pcc firmware and registered with WebEx directly. The issue we are seeing is that on the 8865 phones they are prompting for any scheduled WebE...

We have an issue with a delay before you can speak when placing calls while call recording is enabled. The problem is becomes more pronounced when you dial station (cisco 8851) to station and both have call recoding enabled. There is almost a 3 secon...

Trying to answer a question from leadership who are thinking moving to Webex calling. we have offices in US and Europe for a total about 1000 phones with 60%  the users in US. Because Europe regulation, they are wondering how Webex will handle their ...

When I add a workspace and then try to add a Cisco 8865 I get the following error:In order to add an IP phone, Your organization must purchase Webex Calling Places licenses first. Contact your partner or Cisco Sales for more information.I dont see an...

does anyone know how to use text messaging in the webex app? apparently in the "what's new" section... Version 42.12 we can now send and receive text messages?