cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
322
Views
0
Helpful
1
Replies

Setting up an on-call rotation

matt-linfante1
Level 1
Level 1

I am trying to setup a on-call rotation using Webex control hub.  My goal would be setting up a phone number for operations to call and have that number forward to the employee on call for the week.  I know I can just setup up a number and have to person on call that week enter in their phone number via forward on the physical phone.  I would like to put in all the cell numbers and have the control  hub follow the schedule that we set up.  I found the schedule option under calling, but i don't see where I can enter in phone numbers. Is there another way I am not seeing to set up this rotation schedule?

1 Reply 1

John Steele
Spotlight
Spotlight

I can think of 2 ways to do this:

1.  Use the new operating mode feature Call routing based on operating modes in Webex Calling

2. Use an AA and use call forwarding there with "selectively forward calls".