We are new to Webex calling. I have setup call park groups and call park extensions. However, the "park" option it not showing up under the "more" function on the desktop Webex app. I have verified we have the latest software and and far as my resear...
When one of my agents is making an outbound call, she will continue to get inbound calls from the queue. Is there a way for her not to get any inbound calls from the queue while making an outbound phone call? Does she need to alter her availability ...
Using a link on an iphone, I can dial into a meeting very easily, for example with this link.CCP:+4961967819736x1287239935# (direkte Einwahl für iPhone)But when i'm using a android smartphone linke Samsung S21 this direct link has no function.it try ...
We use the Webex mobile app for phone calls only. Is there a way to silence ringing outside of regular working hours? We have an employee that only wants to hear her phone ring during her regular hours.
Hello. Can the customer who has existing on-prem based phone numbers be ported? They want to port1) 800 toll-free number2) Regular DID main line like 310-555-5000 Can 1 and 2 be ported? thanks
I'm using the Webex app provided to me by my ISP on 2 iPhones and a PC. The caller ID of incoming calls is visible on all 3 devices, but becomes "Unknown" on the device I answer on.
I need to configure a shared voicemail box using WebEx Calling. I have configured a calling user which will act as the shared voicemail box. How can multiple users in the department manage the voicemail boxes that end up here? 1. I have created ...
Hi,I thought I had heard Cisco announce support for toll free numbers in Webex Calling, but I can't find any information (besides the history of no support). Maybe wishful thinking? Can someone enlighten me?Thanks!
How do you force the call-in people to have their ID or name displayed instead of just showing Call-in 1, Call-in 2, etc. ?
can the webex.app (mac Version 42.1.0.21190) show only missed calls per user?
HI,I'm in a scenario where we must disable call beetween extensions in same location, I didnt find anything about this "feature" on go learing webex.The context is a store where call are disable beetween department Question:Where we can definie prefi...
Hi, We very much at the pilot stage at the moment, using a local gateway and our on-premise CUCM to route certain DDIs to Webex. However we will be moving to some cloud PSTN connection at some stage, and want to make sure I understand the process bef...
In WebEx Calling - Is there any way to set up an after-hours mailbox that will call out to a technician's cell phone after a customer leaves a message? And if so can you cascade so if the technician does not answer it will try and call another number...
Does anone know why a chat automatically moves the contact to the top of the list, but a call does not? I´m managing myself a bit over the "top 20" list in WebEx to refresh myself what I´ve communicated - That works well for chats, but not for calls ...
Hi, We'd like to be able to enable voicemail notification by text message. However it's not really clear how to configure this. It asks for two things, then mobile number which is straightforward enough you'd think, but in fact any number entered c...
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