03-01-2022 12:42 PM
Hello
I've set up voicemail group and voice portal to share voice mailbox in Webex Control Hub. I can leave a message it works well, but when I am trying to reach the message from my MPP (cp-8861) it goes into private voice mailbox instead of shared one.
What may be the reason?
Solved! Go to Solution.
03-08-2022 01:32 AM
When the Voice Portal answers, press the star "*" key. It should then prompt for the mailbox ID
View solution in original post
03-02-2022 09:51 AM
You have to dial Voice Portal. When asked, input voicemail group extension and passcode.
HTH
03-02-2022 11:34 AM
When I am using sp-8861 the Voice Portal does not ask about extension just only passcode.
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