I have added the number but when I go to create a virtual line it does not show as one of the options. Is there a restriction on assigning toll-free numbers to virtual lines?I have a mailbox with a local number, but I also need the toll-free number t...
Forum Posts
Is there an option to remove the "Extended Away" option all together in Control Hub? We just migrated over to Webex Cloud Calling and the option to not leave a voicemail when Extended Away is enabled has been causing a lot of issues for our employee...
Hello, I'm new in VoIP world, and I just got a cisco phone 8851 and 8841 and i want to be able to use them at my HomeLab but I don't know where to start. Can I have some guidance plz Thanks.
Not technically Webex Calling - more like Webex with CSF (what board is that?) Recently, anyone that is new to the organization is not able to connect to their CSF profile in the Webex App. We use CUCM 12.5, and have CSF devices for all people that n...
Front desk is reporting calls that do not ring and go straight to voicemail.
Is there a way to allow voicemails to be left for our end users who setup extended away greetings? Currently it just disconnects the caller after it's done playing the message. Also could we setup a time frame of when the message would end? This was ...
Hi all, just looking for a bit of guidance or feedback from anyone else thats tried to achieve the same thing. We used to run UCM and CCX in our office and staff using Finesse to answer queue calls. We've now moved to Webex calling which seems to be ...
Hi All, checking if there is a way to achieve below scenario from webex control hub 1. Agent call customer number with a prefix eg: 8764<customer number> 2. call will route to a specific destination while dialling above format 3. before routing need...
I'm trying to configure survivability to allow an incoming call to ring on a group of phones. However, so far, I’ve only been able to get it to ring on a single phone.
Hi Community, Our organization has been experiencing significant issues with ICE calls, particularly on the 8865 devices with video capabilities. The primary problems are high jitter loss and, in some cases, packet loss greater than 5%. Also these is...
I have a user who uses both the Webex app and the Webex Contact Center desktop applet. The user puts themselves in the "available" state in Contact Center and within a minute Webex changes their state to "On Call" which then state syncs to Contact Ce...
hi , is there a way to ring webex calling (windows app) when i call dect ?
I need to establish a call between Cisco CUCM PBX and Webex. We have below infrastructure with us on-premises 2 CUBE/ISR ISR1: Cisco 2200 (Cisco CME is configured and running) ISR2: Cisco 4400 (PSTN is configured and running) Cisco Unified CM Adminis...
We have a public address registered to CUCM as a third-party device, and we plan to move to Webex Calling, Does the public address register to Webex Calling such as CUCM? public address: Vingtor Stentofon
I created a Webex Calling Sandbox about a year and a half ago while running through some training and everything worked great. I need to use it again, but when I log in it says there are no licenses associated with it. I can't figure out how to get...
