Enjoying Webex? What's your favorite feature? We're partnering with TrustRadius to gather feedback on our Webex portfolio! Share your thoughts on any Webex product you use and earn a $25 gift card for each review you write on TrustRadius (potentially...
Hi All,We are busy migrating from an on-premise CUCM Cluster to Webex Calling.We currently have Crestron Mercury devices registered as 3rd party sip devices on CUCM.I have been trying to register this device to Webex Calling as Generic IP Phone as we...
Hey everyone, we have a Cisco phone (7841) that is stuck in registration mode and trying to upgrade the firmware. We disabled CUCM in our environment and i'm trying to figure out other ways to upgrade the firmware for Webex Calling.
What is the IP-Range that the Cisco uses for integration of MS-Teams for WebEx calling app ?
How do you configure the second port on the ATA 192? I set up the first port using the flow: Add workspace, add device, add number. But now when i try to configure the second port, i am only given the choice to pick from existing users!
Join Cisco experts, Claudia Lazo: Senior Escalation Engineer for Webex Calling, Angel Bailon: Webex Calling Technical Consulting Engineer, and Alejandro Gomez: Webex Calling Technical Consulting Engineer for a Community Live Session on July 11 at 11:...
Hello, got some problem to initiate Webex Phone Services on my Webex App, I define the UCM address and domain but there is no option to input credentials to log in when I press the option Connect, can someone help me with the requirement configuratio...
We have a number of users on the road who have iPhones and now use the Webex app to make and receive calls. However they are complaining that they cannot access the contacts that are saved on their iPhone via the webex app. is there a way to sync all...
We've just migrated from Call Manager to Webex and was wanting to know about setting up an Auto Attendant. Currently for our main line, the receptionist phone is configured as that. I was wanting to setup an Auto Attendant so I can forward afterhours...
Hello,We use two different API methods to collect Webex Calling call legs for analytical reporting for our customers.The 1st method used is the `v1/cdr_feed` GET API call. See: https://developer.webex.com/docs/api/v1/reports-detailed-call-history/get...
I have encountered an issue where a user is on a call from a queue and they are getting a beeping noise when a shared line is receiving a call at the same time. This shared line is also part of the same queue but takes in calls specifically for that...
Hi all, wondering if someone could answer a quick question about call survivability or point me to proper documentation for Cisco Calling Plan configuration in ControlHub (not CUBE/LGW) for local survivability if connection to Webex is down. Everythi...
Calling > Features > Auto Attendant > Under menu > After Hours Auto Attendant > MenuOur after hours menu, we just need to forward the call to an extension for our after-hours answering service. Right now, the only option we have it to send it to a m...
I've got an end user with a last name of three characters. When I try to dial this user (from an external number) by name, I get the message "your user could not be identified."When I dial by this user's first name (more than three characters), it c...
We were just converted to WebEx calling and my 8865 phone was converted from the enterprise firmware to the 3pcc firmware and registered with WebEx directly. The issue we are seeing is that on the 8865 phones they are prompting for any scheduled WebE...
