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Softphone Migration for Webex for Broadworks user to Webex Calling
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05-08-2025 06:16 AM
Hi All,
We are migrating a customer from Broadworks to Webex Calling Multi-tenant. The customer currently uses the Webex app to register its softphone to Broadworks. We need to convert the users to using Webex Calling (Control Hub) instead. I am not finding any instructions on how to do this through Control Hub. I saw the migration wizard but it looks like you need a full export from Broadworks to use that and we do not have that. Is anyone familiar with this process?
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