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Supervisor visability of call queue agent status

Paul Austin
Level 4
Level 4

Hi All, Is there a way for a supervisor to see the status of agents assigned to a queue and any other stats such as call presented on a "live basis"?

 

Thanks very much.

 

Paul 

1 Reply 1

dtibbe
VIP
VIP

The receptionist client allows you to monitor the queues current stats: https://help.webex.com/tj73rv/