how would i run a report to see how many calls a particular extension is getting during a certain time period?
Forum Posts
I have the webex calling mobile app on my iphone running the latest iOS. I am a member of multiple call queues. On my desktop app, I can select what line I want to use for outgoing calls, including the call queue lines. On my mobile app, I am unable ...
Withing the Webex control hub I know you can turn on and off the voicemail features.We believe to have a corrupted mailbox as many of the options are missing for a user when they go to change their greeting, etc. When we "disable" the voicemail optio...
Hello Guys, Facing Issue with WebEx Calling. Inbound calls are reaching to the WebEx user but going directly to the missed call tab. User is not getting any ring and not able to answer calls. In LGW debug we are getting SIP/2.0 488 Not Acceptable Med...
Hello All, I am configuring WebEx Calling for India Location. There are 2 tabs "Trusted Network Edge" and "Zone" in Control Hub https://admin.webex.com, go to Services > Calling > Call Routing. Here we need to mention IP addresses. But not sure whic...
Hi @WxCC administrators and flow creators. I am wanting to configure my callback in flow to have a continuous opt in using hash. i have tried several variables but non seem to work. I am using Cisco WxCC Flow Designer. Has anyone been able to configu...
how can we take an email into the contact center and turn it into an outdial to a cell phone..thanks
can we receive an email ,and then generate an automated voice call from contact center scenario: we have a noc that monitors several systems. the noc will send an email to us when one of the systems is in alarm we would like to accept that email i...
We want to explore embeded app on webex client at the entry point. At the very beginning phase, we want to use local machine as HTTPS server. The following steps were tried: 1, Use openssl to generate self-signed cert and private key. The common name...
Is there a trick to using the web utility after you have changed the admin password and the unit has been provisioned on Webex Calling? I have changed the admin password in the utility, log out and I am able to access with the admin account no probl...
Incoming Call to Deskpro not working. Get message "cannot be completed at this time, please try later".There are no outgoing calls, DND is not set. Outgoing calls works fine.
Resolved! Images in texting in Webex app
We just implemented webex calling today and texting for specific users. The texting is working as planned however we are having an issue where images are not coming through if someone sends one. IS there a setting to allow that?
We have Cisco Webex Teams with on prem CUCM 14.0. I have configured the call pickup group and assigned to the users line. Webex client. I could not find the pickup option after 'Call Settings'. I don't see any option to enable it in webex client sett...
Has anyone had any luck registering Viking brand IP intercoms to the Webex Calling as a Generic IP phone?We were able to get it to send SIP register packets to outbound proxy address, but we are getting no reply from the Webex Calling cloud. The SIP ...
I have multiple Apple iOS devices with the latest WebEx app installed and the WebEx phone services stay disconnected. I have tried reinstalling the app and rebooting the devices. The license is applied as I can log in on a Windows PC into WebEx and i...
