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Supervisor visability of call queue agent status
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08-22-2023 07:26 AM
Hi All, Is there a way for a supervisor to see the status of agents assigned to a queue and any other stats such as call presented on a "live basis"?
Thanks very much.
Paul
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08-22-2023 12:10 PM
The receptionist client allows you to monitor the queues current stats: https://help.webex.com/tj73rv/
