text messaging

[lrichardson]

does anyone know how to use text messaging in the webex app? apparently in the "what's new" section... Version 42.12 we can now send and receive text messages? 

[TBAGALINI]

• This feature is available only to Enterprise customers. Online customers are currently not eligible to use business texting.

WHY?! 

We have to use a 3rd party company called Text Request to SMS our Cisco numbers - would be great if it was all in one.

[Matt_W]

If you have Webex Calling and Cisco PSTN, then you first must enable this in control hub.  See this link for further information:  Enable Business Texting (webex.com)

[Jonathan Schulenberg]

Business Texting (video demo) is available on Webex Calling multi-tenant Locations configured to use the Cisco Calling Plan (i.e. Cisco is the PSTN carrier directly) and currently limited to the US & Canada. Expansion to other countries and/or Cloud Connect partners (f.k.a. Cloud-Connected PSTN Providers) are forward-looking roadmap items that would require an NDA to discuss.