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1417
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5
Helpful
2
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We are unable to log onto Cisco WebEx Control Hub

hansenj1000
Level 1
Level 1

Enter username and it fails before prompted for password

In parallel

 

Our Webex Calling Clients are not able to make or receive calls and is reporting 'Connection to Phone Services failed'

2 Accepted Solutions

ncarmichael
Level 1
Level 1

Hi Hansenj-

 

Looks like there's an open incident that is affecting control hub, web, and mobile login. Webex is working on per the link below.

 

https://status.webex.com/service/status?lang=en_US

View solution in original post

hansenj1000
Level 1
Level 1

[Investigating] Webex Calling (All Regions): Please be advised that our alerting systems have made us aware of an issue with some customers are not able to login to Control HUB. This is impacting customers in all regions. During this time users may receive an error attempting to login into Control HUB. We apologize for the disruption and we are working urgently to correct the problem. Further information will follow within the next 60 minutes.

View solution in original post

2 Replies 2

hansenj1000
Level 1
Level 1

[Investigating] Webex Calling (All Regions): Please be advised that our alerting systems have made us aware of an issue with some customers are not able to login to Control HUB. This is impacting customers in all regions. During this time users may receive an error attempting to login into Control HUB. We apologize for the disruption and we are working urgently to correct the problem. Further information will follow within the next 60 minutes.

ncarmichael
Level 1
Level 1

Hi Hansenj-

 

Looks like there's an open incident that is affecting control hub, web, and mobile login. Webex is working on per the link below.

 

https://status.webex.com/service/status?lang=en_US