Webex call calling page

[Prof.Wolvetanjfil]

My users hate the new calling page in the version 44.8.0.30404

You can't easily return a call to an entry with a button click. Why is there no dial button next to the message button?

Instead I have to either click on the keypad, then search for a user/dial a number. Why not just have the call button next to the message button on the call entry?

The calling section is next to useless now. It is basically just a call log, I have been watching users use the new UI and they actually go to their calling section, then go back to the message section to make a call. Its laughable.

[Prof.Wolvetanjfil]

 ok so the re-install didn't actually fix it. What is happening is that if an MPP device is connected (an 8845 in my case) the button to click to call is missing. If you remove the device and restart webex, the button reappears. If you connect the device, the button disappears. 

Another issue I noticed with this update is that if you try to join a meeting from webex with a device, it join with the device and with webex. 

[Prof.Wolvetanjfil]

I didn't realise the pics didn't work, but they call button is missing. I had to reinstall to get this working again in case that helps anyone.

[fearthecat]

Hi Prof,

I hate the new calling screen for another reason, but I think mine has the functionality you say is missing. My Calling screen is divided into the Dialpad on the left, and the Call History on the right.

In the Call History I can see Audio and Video call buttons on the right of a highlighted row entry, or a selected row entry, and I can click the Audio Call icon to immediately call that entry.

Are you seeing something different in yours or is there a different behaviour?

[Prof.Wolvetanjfil]

Thanks for the reply Fear!



This is what I see.

[cid:image001.png@01DAE9DA.73BD7770]

No option to call in the dots either

[cid:image002.png@01DAE9DA.73BD7770]

Any ideas? Uninstall, download, reinstall?



Cheers,

Chris.