12-07-2023 04:56 PM
Hi everyone, we're having problem of calls dropping out, voice cutting out and crackling noises on calls in some of out branches. The network in these branches are not great but still good around 80-100 Mbps. We've tried everything and nothing seems to be working. Can anyone suggest some solution? Thank you.
12-09-2023 06:31 AM
I guess you've done a https://cscan.webex.com/ from that location (cf. https://help.webex.com/y27bej/)..
How many calls do you have simultaniously? Each call leg should nomally just have <0,1Mbps, so you'd be able to have lots of calls..
I'd suggest to run some QoS on your local network and in your uplink router. Otherwise, a large download may impact your telephony as well in the manner you've described.
12-09-2023 08:23 PM
This is the result we're getting with the test. Even though the test shows a lot of calls the call still has disturbance and cutting out issue. Maximum 8 people are using this network.
Discover and save your favorite ideas. Come back to expert answers, step-by-step guides, recent topics, and more.
New here? Get started with these tips. How to use Community New member guide