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Webex Calling - Hunt Groups - Distinctive Ring

lisa_lennon
Level 1
Level 1

In Webex Calling Control Hub, is there a way to program calls from a particular hunt group to have a different ring?  The Control Hub shows that you can have a distinctive ring from a certain telephone number, but my customer would like any number to that hunt group to ring differently than the user's direct line.

3 Replies 3

Vaijanath Sonvane
VIP Alumni
VIP Alumni

Hi @lisa_lennon,

I have updated my earlier comment. It is possible to do it for primary number as well. 

 

 

Please rate helpful posts and if applicable mark "Accept as a Solution".
Thanks, Vaijanath S.

Vaijanath Sonvane
VIP Alumni
VIP Alumni

Hi @lisa_lennon,

It is possible to assign distinctive ring patterns. Please see below screenshot. There are only four options available for ring patterns:

  1. Normal
  2. Long-Long
  3. Short-Short-Long
  4. Short-Long-Short

Capture.JPG

 

 

Please rate helpful posts and if applicable mark "Accept as a Solution".
Thanks, Vaijanath S.

Technically then, could I create an unused hunt group number and put the primary hunt group number as an alternate in order to have distinctive ring or does the alternate number have to be an actual 10 digit number coming in from the outside?