Hello everyone - we have a use case/workflow where our Central Security Operations Center has to conference in 911 dispatch onto an on-going call.The dispatcher presses the Conference Key to initiate the conference, they dial 911 and the phone enters...
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we got queries from customer below, does anyone know which team could support? Thanks in advance."customer is currently migrating from Call Manager to Webex CallingThey have two pilot sites on Webex Calling and would like to enable Okta SSO, and sync...
After making a change to device defaults in Control Hub, it tells me to resync the devices. I CANNOT FIND any option to do this regardless of looking everywhere I can think of to do so. I'm somewhat frustrated as this really is something that shoul...
We have recently migrated from UCCX to Cisco Webex Cloud Contact Center, and I have a few questions:Internal calls between agents (dialing from Webex Desktop) currently display the main support number as the ANI. We would like each agent’s own extens...
Hello, We’re using Webex Calling. After an employee left, their user account was deleted from Azure. Now, when I try to reassign the device Cisco 8851 to another user, I get an error saying the MAC address is already defined — but there’s no such ...
Hi everyone - thank you in advance for any input.I've just completed establishing an SBC with a leg to WebEx Calling and another to Teams calling. One of the main reasons for the SBC is to preserve internal Caller ID between the two platforms as iden...
we migrated the phone, but this one came up with license error. how do we manually apply a license? thanks
Hello.We have a background service that uses the REST API to run reports so we can download them automatically. In order to run a report via the API a templateId is required. The current REST API call that fetches the list of of report templates is m...
I am trying to set a hunt group that goes to voice mail in the following situations.1. When no one picks up the phone after 10 rings2. After business hours I can see how to forward a call to another number, but I don't see how to automatically go to ...
Hi All,Recently installed and configured Cisco Crossview in a Boardroom. I have come across Group and Speaker Mode which is a very nice view within a meeting. After testing, I am seeing that once in a webex call I can see both streams being sent to t...
My organization is migrating to Webex Calling from CUC/CUCM. Previously, I automated most tasks with PowerShell, but I will be migrating things to Python for Webex Calling with the hope of leveraging the wxcadm library. My organization's security tea...
Hello Team We're working as a provider for different company, offering them VOIP and softphones services( the softphone part going through Webex CallingIn order to help a user to use Webex on his Linux computer, i'm trying to have the "Webex calling ...
We just installed a new system 3 weeks ago. The engineer from the vendor is still not able to determine why the auto attendant is changing modes over night. We desire to have the AA set to manual so we can decide when we place it in the 3 modes: D...
Our 501(c)3 nonprofit organization currently uses Webex Calling as our phone system and are looking to be able to integrate with Service Cloud Voice. From what I have discovered thus far is that the only native telephony partner integration for Cisco...
Can we configure a conference call room number so that all participants can dial this number to join the meeting, instead of adding them one by one? Also, what is the maximum number of participants allowed per conference call?
