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Webex Calling Telephone Number showing up as SPAM or Likely SPAM

lisa_lennon
Level 1
Level 1

We ordered a number from Cisco for our customer's new business using Webex Calling.  They are saying that many customers that they are calling are saying that the number shows up as "SPAM" or "Likely SPAM."  Does anyone know if there is a way to fix this?

1 Reply 1

dtibbe
VIP
VIP

AFAIK, the marking of a call as spam is done by the provider and/or the mobile based on AI or any internal lists.

I think best would be to contact Cisco's support to let them trying to resolve it. They might be heard better than an individual person..