WebEx Calling with Local Gateway without IP PBX - Calls recording

[dsobrinho]

Hi guys,

I am going to deploy WebEx Calling with local gateway without IP PBX.  So I don't want to use Dubber's solution for recording calls.

I want to use another third-party vendor. Is it possible to make the recordings like BiB using the local gateway (in this case CUBE)? or can I use API to perform this recording?

[Vaijanath Sonvane]

Hi @dsobrinho,

This is interesting setup and I have never tried or tested with Webex Calling. But based on my experience and knowledge, there are two options to achieve recording directly from CUBE Router:

1. Using SIPREC method on CUBE

Please see below article for configuration. The media forking is directly from CUBE to Third Party recording server. 

https://www.cisco.com/c/en/us/support/docs/unified-communications/unified-border-element/215417-configure-sip-recording-siprec-on-cube.html 

2. Voice Recording vial SPAN port.

In this case you will capture all packets coming to switch port where CUBE is connected and send it to recording server. 

[dsobrinho]

Hi @Vaijanath Sonvane ,

Thank you for your fast answer.

Yes, I was thinking about this when I wrote this question. But what worried me was the fact that all the signaling and RTP handling is encrypted via TLS between cloud webex and Local Gateway. I don't know if anyone has done this at some point. My idea is even simpler, recording and store in a local repository so I can retrieve when needed. Obviously I would like to have the meta data along with information such as direction, calling, called and time.