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WebEx computer app puts call on hold automatically

Hi, My Webex when answer a call , it puts the call on hold , and I cannot resume the call. don't know what to do.

Please help

 

Many Thanks

 

Danny

1 Reply 1

Thomas Bourdais
Level 1
Level 1

Hi, do you use headphones? I already saw that. Try to remove all devices and try to answer a call again.

If your Headphones put your call on hold : update it, upadate your dongle, and prefer to use a dongle all the time.