Webex Calling

Customer has two ranges of numbers from the telco: Range 1:   700-555-XXXX Range 2: 700-666-XXXX   They currently have this set up on CUCM so that if someone dials 700-666-1234, it rings at 700-555-1234.  Essentiall a translatin pattern from 700666.X...

We have Webex Calling and have setup a voicemail group for a shared voicemail box.  Everything seemed to be working well.  Greeting is fine, leaving voicemails was working, but then the group complained people were calling saying no one was respondin...

Cisco UCM 12.5 - Webex users have a shared extension on 2nd line that is recorded in Calabrio. If someone makes an outgoing call on the shared extension, the next inbound call, after being answered, sometimes keeps ringing on the other profiles. They...

Good afternoon, does anyone know what happened to the Webex Calling desktop app? I would be interested in downloading it but I can't find the download link. Could someone attach the link or file .msi?

Hi All, does anyone know whether cisco webex contact center support video ? ex. cisco webex desk pro is placed in a branch and dial webex IVR via the device. ? BR Hasun

When a telephone extension is busy, is possible to book a callback when it becomes free?Thanks

Hi All, Can you share articles or you can explain so, what a difference about Webex Calling Multi Platform and Webex Calling Dedicated Instance . I need table comparison (pros and cons)  Respectfully, SH    

I am trying to figure out how to make Cisco 8851s have different ringtones if the call is external or internal. Is this possible?   For example, have the phones ring with ringtone1 when there is an external call coming in and have ringtone2 when the ...

We are using the cloud based Webex Calling; Is there anyway to block someone by Caller ID Name? We have someone that calls us with the same exact caller id name but from many different phone numbers daily.I do understand they can change the name as w...

Hello.  Has anyone successfully integrated an Axis A8105-E Video doorbell with WebEx Calling?

Hi All,  Want to discuss and maybe one of you can give me advice, i have so many case for this transtition  Background :  My Client have CUCM and UCCX On Premise all version 8.6 (Old Version) and now they want to migrate Cloud  UCCX On Premise has be...

Hi,I would like to know how the ip phones at the on-prem register to CUCM in DI?.Also, how do the local gateways connect to webex DI?Thanks, 

I have a customer who has integrated Webex app into MS Teams for Calling (UCM). We have removed the licenses from users for messaging and 1:1 calling etc so unnecessary buttons are removed from the webex client, but does anyone know if there is a way...

I have a user who when trying to connect to Webex through MRA it will not work. Everyone else has no issues connecting through MRA. User in question can connect to Webex while connected to the internal network. 

I want to create a paging group with Algo SIP Horns listed as supported devices. Do you think this can be done?  I see the notice that "Paging groups only work with the Cisco IP Phone 6800, 7800, or 8800 Series, as well as Analog Telephone Adapters (...