Webex Connect Sandbox SMS not working

[alvlau]

Hi all,

I have a Webex Connect Sandbox and I use it to send SMS in a Nodejs application.

It was working on 1 Nov. When I tried to run it yesterday (7 Nov) and today (8 Nov), it did not work.

I checked the response code is 202 and response body looks normal. I checked my transaction ID (754c8522-b578-4223-aabd-cb985ad57b0d) in debug tool and everything looked normal, but there was no SMS received on my phone.

[Connect - Tanuj · Accepted solution]

Hi @alvlau - Just adding this note to update that the issue was resoled yesterday.

[alvlau]

Hi Tanuj, thanks for the prompt fix. I tested and it works now.

[alvlau]

Thanks @Connect - Tanuj . Please let me know once there is any update.

[Connect - Tanuj]

Hi @alvlau - Thanks for reaching out. This is currently under investigation. We will inform you as soon as there is an update.