Cisco HS 730 Headset - Low volume??

[chizco]

Having an issue with HS 730 headset. The volume is SUPER low, barely hearable although the volume is adjusted to max. There is no support contract for this so I can't contact Cisco directly regarding this.

Any ideas? This happens on bluethooth, wired, and wireless dongle.. I want to say this is more of an issue with the unit itself which sucks as it's pretty expensive.. but I figured I'd check here.

[chizco]

Yeah it was like the first thing I did. I sort of gave up and now it's in the box in the corner of my room.

Sorta disappointed.

[mark.loudon.cisco]

Have you downloaded the Cisco Headset app on your IOS or Android device or via your desktop (https://upgrade.cisco.com/accessories) and updated the firmware on the Cisco 730 headset?