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CP 8811 will not register

Jacobb_S
Level 1
Level 1

I purchased a few 8811's and when I plug them into the network the activation code screen comes up. 

Will not accept multiple different activation codes, nor will it register via MAC.

Get's ip address as expected, (same as the other 120 phones I have in my environment)

Connection refused when trying to access via http.

Solution is cloud based, admin.webex.com

TIA

3 Replies 3

Jacobb_S
Level 1
Level 1

Yes, when I plug in other phones to the same port, they have internet and are able to make/receive calls

b.winter
VIP
VIP

In my opinion, this post should be in one of the Webex forums: https://community.cisco.com/t5/webex-community/ct-p/webex-user

But to your problem: Has the device internet access?

It might be related to the global Webex issues that have been going on all day.  https://status.webex.com