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Figuring Out MAC Address on WebEx Pro

Zach Raible
Level 1
Level 1

Just got a new CISCO WebEx Pro 75, and I need to obtain the MAC address before putting it on the network. On the front screen it gives me the option of language, or start. I click start and bring me to network connection, but I can't find out the MAC Address from any of the options.

3 Replies 3

PJMack
Level 7
Level 7

It's on the label where the serial number is. Or if you have the box it came in, it's on the label on that also. 

Is this located on the physical system? If so I am guessing it's on the back and once hung, probably needs to be unhung to see it?  

Yeah that would probably be on the back, I don't have a board pro to look at. If you can get an ip address you can choose other service, then go to advanced so it kicks you out, then go to device settings and "about" and it will have the Mac. Or if you still have the box.... If you can't get it on your wired network, perhaps use your phone as a hotspot just so you can get past the setup screen.