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HS 730 headset

Bmedrano
Level 1
Level 1

So, I have a Cisco hs 730-15u headset.  Connectivity is great.  It is connected to my computer and my iphone and I have no issues using either.   My problem is that the left side of the headset really hurts my ear.  I've tried flipping the headset, and it helps a little, but not much.  Has anyone encountered this and if so, did you find a solution?

 

-thanks.

3 Replies 3

Ashley Prettyman
Cisco Employee
Cisco Employee

Hi. Glad to hear the headset is working well but sorry to hear of the comfort issues. Although it may loosen up over time, we are working to improve the 730 ergonomics out of the box! Please feel free to reach out to me directly if you would like additional details on the improvements. Thanks!

Ashish Patel
Cisco Employee
Cisco Employee
Hi if these are brand new they will take some time to loosen up through use. I had this initially as well but now don't hurt.
Thx
ashish


Response Signature


Thank you for your quick response. They are maybe 6 months old. I'll
give them more time to see if they "soften" up..