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Webex Board Maintenance Mode.

Jamaljones1978
Beginner
Beginner

Hello, I am having a problem with my Webex Board 70. The system was working properly then it just went into a maintenance mode. Tried restarting it, tried factory reset, and with Cisco's website you have to have a maintenance contract in order to download new software. I'm afraid the answer is going to be it needs to be RMA'd. Any help will be appreciated.

3 Replies 3

Jamaljones1978
Beginner
Beginner
2021-06-12T21:18:01.851+00:00 appl[3006]: SoftwareUpgrade I: Server starting. Prefetch bifrost pkg: false
2021-06-12T21:18:01.852+00:00 appl[3006]: SoftwareUpgrade[0]: [3982045200] LFH::LoadsFileHandler() {cI=false,rCT=0,cT=60,a=false,uP=Init,cP=N} 
2021-06-12T21:18:01.852+00:00 appl[3006]: SoftwareUpgrade[0]: [3982045200] LFH::LoadsFileHandler() {cI=false,rCT=0,cT=60,a=false,uP=Init,cP=N} <-
2021-06-12T21:18:01.852+00:00 appl[3006]: SoftwareUpgrade I: S/W upgrade handler initialized
2021-06-12T21:18:01.852+00:00 appl[3006]: SoftwareUpgrade I: Delayed metric initialized/
2021-06-12T21:18:18.786+00:00 video[3592]: Video process starting
2021-06-12T21:18:18.796+00:00 video[3592]: memorylock: run mlockall() for video process
2021-06-12T21:18:19.107+00:00 video[3592]: SSDEMO_CMD_OPEN: -65528
2021-06-12T21:18:19.107+00:00 video[3592]: Failed to read mic
2021-06-12T21:18:19.110+00:00 video[3592]: Starting notify task
2021-06-12T21:18:19.265+00:00 video[3592]: Waiting for SYSTEM_MAIN to initialise shared memory
2021-06-12T21:18:17.896+00:00 video[3588]: task-management already run, stopping now
2021-06-12T21:18:28.304+00:00 eventlog[3927]: memorylock: run mlockall() for main process
2021-06-12T21:18:28.930+00:00 eventlog[3927]: Darling
2021-06-12T21:18:28.930+00:00 eventlog[3927]: Model: Darling Unknown
2021-06-12T21:18:28.930+00:00 eventlog[3927]: Main board: C
2021-06-12T21:18:28.930+00:00 eventlog[3927]: Module partno/sno: 699-82180-1000-400 T.0/0322317079227
2021-06-12T21:18:28.930+00:00 eventlog[3927]: BOM: 0
2021-06-12T21:18:28.944+00:00 eventlog[3927]: UDI: SPARK-BOARD70 V01 RSU21330198
2021-06-12T21:18:28.944+00:00 eventlog[3927]: Serial number: RSU21330198
2021-06-12T21:18:28.951+00:00 eventlog[3927]: ce10.4.1.1.85ff0a04877
2021-06-12T21:18:28.951+00:00 eventlog[3927]: SW Release Date: 2021-05-12
2021-06-12T21:18:28.951+00:00 eventlog[3927]: Product ID: Cisco Webex Board 70
2021-06-12T21:18:29.211+00:00 eventlog[3927]: Starting notify task
2021-06-12T21:18:29.244+00:00 eventlog[3927]: Creating and initialising shared memory
2021-06-12T21:18:29.244+00:00 eventlog[3927]: Shared memory configuration: base: 0x0xa0000000, total size: 1048576
2021-06-12T21:18:29.244+00:00 eventlog[3927]: Shared memory buffer pool:   base: 0x0xa1000000, total size: 74750464
2021-06-12T21:18:29.245+00:00 eventlog[3927]: Shared memory configuration: used size: 75860
2021-06-12T21:18:29.245+00:00 eventlog[3927]: Shared memory buffer pool:   used size: 70708672
2021-06-12T21:18:29.245+00:00 eventlog[3927]: Signal that shared memory has been initialised
2021-06-12T21:18:29.245+00:00 eventlog[3927]: Shared memory initialisation done
2021-06-12T21:18:29.276+00:00 video[3592]: Shared memory initialisation done
2021-06-12T21:18:29.309+00:00 video[3592]: VidSrcCtrl Camera 0: Device -1
2021-06-12T21:18:29.309+00:00 video[3592]: VidSrcCtrl Camera 0: Pixelformat ABGR32
2021-06-12T21:18:29.309+00:00 video[3592]: VidSrcCtrl HDMI RX 1: Device 0
2021-06-12T21:18:29.310+00:00 video[3592]: VidSrcCtrl HDMI RX 1: Pixelformat ABGR32
2021-06-12T21:18:29.310+00:00 video[3592]: HdmiStreams-1 I: Opening V4L2 device /dev/video0
2021-06-12T21:18:29.310+00:00 video[3592]: HdmiStreams-1 I: reset mPool
2021-06-12T21:18:29.313+00:00 video[3592]: FSM [FsmVidDec]: setting message timeout to 0ms
2021-06-12T21:18:29.313+00:00 video[3592]: FSM [FsmVidEnc]: setting message timeout to 0ms
2021-06-12T21:18:29.313+00:00 video[3592]: FSM [FsmInference]: setting message timeout to 0ms
2021-06-12T21:18:29.313+00:00 video[3592]: FSM [FsmComRouter]: setting message timeout to 0ms
2021-06-12T21:18:29.313+00:00 video[3592]: FSM [FsmMain]: setting message timeout to 1000ms
2021-06-12T21:18:29.315+00:00 video[3592]: FeedbackReqCtrl: using LTRF
2021-06-12T21:18:29.315+00:00 video[3592]: CameraDecoder: errorfilter|h264seictrl|h264checksumctrl|metadatactrl|decstatectrl|feedbackreqctrl|maridecctrl|h264sanitizer|ttvdec_h264_omx
2021-06-12T21:18:29.315+00:00 video[3592]: Starting videoproducer service
2021-06-12T21:18:29.354+00:00 appl[3006]: SoftwareUpgrade[0]: [3964281424] SWUH::setSystemState() {s=Init,p=Init,cp=N,tT=0,LFH=(cI=false,rCT=0,cT=60,a=false,uP=Init,cP=N)} state=0
2021-06-12T21:18:29.354+00:00 appl[3006]: SoftwareUpgrade I: Pausing
2021-06-12T21:18:29.354+00:00 appl[3006]: SoftwareUpgrade[0]: [3964281424] LFH::pauseDownloads() {cI=false,rCT=0,cT=60,a=false,uP=Init,cP=N} 
2021-06-12T21:18:29.354+00:00 appl[3006]: SoftwareUpgrade I: LoadsFileHandler: Pausing activity
2021-06-12T21:18:29.354+00:00 appl[3006]: SoftwareUpgrade I: Farmer: Paused
2021-06-12T21:18:29.354+00:00 appl[3006]: SoftwareUpgrade[0]: [3964281424] LFH::pauseDownloads() {cI=false,rCT=0,cT=60,a=false,uP=Init,cP=N} <- All activity paused
2021-06-12T21:18:29.354+00:00 appl[3006]: SoftwareUpgrade I: Delayed metric paused/
2021-06-12T21:18:29.354+00:00 appl[3006]: SoftwareUpgrade[0]: [3964281424] SWUH::setSystemState() {s=Init,p=Init,cp=N,tT=0,LFH=(cI=false,rCT=0,cT=60,a=false,uP=Init,cP=N)} <-
2021-06-12T21:18:29.354+00:00 appl[3006]: SoftwareUpgrade I: set_systemid('<removed for privacy>')
2021-06-12T21:18:29.355+00:00 appl[3927]: RoomControl I: No active configuration
2021-06-12T21:18:29.408+00:00 appl[3927]: CECCTRL I: FSM Started
2021-06-12T21:18:29.410+00:00 appl[3927]: ButtonListener I:  button_task key_path '/dev/input/buttons'  camera_lid_path ''
2021-06-12T21:18:29.414+00:00 video[3592]: UDPStream: error setting up listen socket (16), errno: Cannot assign requested address
2021-06-12T21:18:29.298+00:00 video[3592]: QStandardPaths: XDG_RUNTIME_DIR not set, defaulting to '/tmp/runtime-root'
2021-06-12T21:18:29.348+00:00 video[3592]: NvOpenMaxDecoder:: failed to connect PowerManager!NvOpenMaxDecoder:: failed to connect PowerManager!NvOpenMaxDecoder:: failed to connect PowerManager!NvOpenMaxDecoder:: failed to connect PowerManager!NvOpenMaxDecoder:: failed to connect PowerManager!NvOpenMaxDecoder:: failed to connect PowerManager!NvOpenMaxDecoder:: failed to connect PowerManager!NvOpenMaxDecoder:: failed to connect PowerManager!NvOpenMaxDecoder:: failed to connect PowerManager!NvOpenMaxDecoder:: failed to connect PowerManager!NvOpenMaxDecoder:: failed to connect PowerManager!NvOpenMaxDecoder:: failed to connect PowerManager!NvOpenMaxDecoder:: failed to connect PowerManager!NvOpenMaxDecoder:: failed to connect PowerManager!NvOpenMaxDecoder:: failed to connect PowerManager!NvMMLiteOpen : Block : BlockType = 261
2021-06-12T21:18:29.372+00:00 video[3592]: NvMMLiteBlockCreate : Block : BlockType = 261
2021-06-12T21:18:29.378+00:00 video[3592]: NvMMLiteTVMRDecSetAttribute:: Error status reporting set to 1
2021-06-12T21:18:29.650+00:00 eventlog[3927]: FSM [FsmAudio]: setting message timeout to 5000ms
2021-06-12T21:18:29.650+00:00 eventlog[3927]: FSM [FsmMedia]: setting message timeout to 5000ms
2021-06-12T21:18:29.650+00:00 eventlog[3927]: FSM [FsmMain]: setting message timeout to 5000ms
2021-06-12T21:18:29.650+00:00 eventlog[3927]: FSM [FsmProv]: setting message timeout to 5000ms
2021-06-12T21:18:29.650+00:00 eventlog[3927]: FSM [FsmParagent]: setting message timeout to 5000ms
2021-06-12T21:18:29.650+00:00 eventlog[3927]: FSM [FsmAudioFiles]: setting message timeout to 5000ms
2021-06-12T21:18:29.651+00:00 eventlog[3927]: FSM [FsmXapi]: setting message timeout to 5000ms
2021-06-12T21:18:29.651+00:00 eventlog[3927]: FSM [FsmAudSpeakerTrack]: setting message timeout to 5000ms
2021-06-12T21:18:29.651+00:00 eventlog[3927]: FSM [FsmAudioCtrl]: setting message timeout to 5000ms
2021-06-12T21:18:29.653+00:00 eventlog[3927]: Audioio_darling_fpga: using FPGA revision: 21
2021-06-12T21:18:29.659+00:00 eventlog[3927]: alsastream loopback0_in: channels 2 rate 48000 bufsize 2400 periodsize 480
2021-06-12T21:18:29.659+00:00 eventlog[3927]: alsastream loopback0_in: Successfully opened capture pcm hw:Loopback,0,0 in nonblocking mode, framesize 480
2021-06-12T21:18:29.659+00:00 eventlog[3927]: alsastream loopback1_in: channels 2 rate 48000 bufsize 2400 periodsize 480
2021-06-12T21:18:29.659+00:00 eventlog[3927]: alsastream loopback1_in: Successfully opened capture pcm hw:Loopback,0,1 in nonblocking mode, framesize 480
2021-06-12T21:18:29.660+00:00 eventlog[3927]: alsastream loopback2_in: channels 2 rate 48000 bufsize 2400 periodsize 480
2021-06-12T21:18:29.660+00:00 eventlog[3927]: alsastream loopback2_in: Successfully opened capture pcm hw:Loopback,0,2 in nonblocking mode, framesize 480
2021-06-12T21:18:29.660+00:00 eventlog[3927]: alsastream loopback3_in: channels 2 rate 48000 bufsize 2400 periodsize 480
2021-06-12T21:18:29.660+00:00 eventlog[3927]: alsastream loopback3_in: Successfully opened capture pcm hw:Loopback,0,3 in nonblocking mode, framesize 480
2021-06-12T21:18:29.660+00:00 eventlog[3927]: alsastream loopback4_in: channels 2 rate 48000 bufsize 2400 periodsize 480
2021-06-12T21:18:29.661+00:00 eventlog[3927]: alsastream loopback4_in: Successfully opened capture pcm hw:Loopback,0,4 in nonblocking mode, framesize 480
2021-06-12T21:18:29.661+00:00 eventlog[3927]: alsastream loopback5_in: channels 2 rate 48000 bufsize 2400 periodsize 480
2021-06-12T21:18:29.661+00:00 eventlog[3927]: alsastream loopback5_in: Successfully opened capture pcm hw:Loopback,0,5 in nonblocking mode, framesize 480
2021-06-12T21:18:29.661+00:00 eventlog[3927]: alsastream loopback6_in: channels 2 rate 48000 bufsize 2400 periodsize 480
2021-06-12T21:18:29.661+00:00 eventlog[3927]: alsastream loopback6_in: Successfully opened capture pcm hw:Loopback,0,6 in nonblocking mode, framesize 480
2021-06-12T21:18:29.662+00:00 eventlog[3927]: alsastream loopback7_in: channels 2 rate 48000 bufsize 2400 periodsize 480
2021-06-12T21:18:29.662+00:00 eventlog[3927]: alsastream loopback7_in: Successfully opened capture pcm hw:Loopback,0,7 in nonblocking mode, framesize 480
2021-06-12T21:18:29.662+00:00 eventlog[3927]: alsastream loopback_out: channels 1 rate 48000 bufsize 2400 periodsize 480
2021-06-12T21:18:29.662+00:00 eventlog[3927]: alsastream loopback_out: Successfully opened playback pcm hw:Loopback,0,0 in nonblocking mode, framesize 480
2021-06-12T21:18:29.663+00:00 eventlog[3927]: alsa_event_listener: Listening on hw:Loopback
2021-06-12T21:18:30.862+00:00 eventlog[3927]: Setting FIPS mode to false
2021-06-12T21:18:30.864+00:00 eventlog[3927]: platformd: error sending (101): Network is unreachable
2021-06-12T21:18:30.906+00:00 appl[3927]: Paragent I: MSCtrlSubscriber sending MS_Init_Req ip=
2021-06-12T21:18:30.909+00:00 video[3592]: VideoLC I: VLC_initAlloc_Req: Platform: Sunrise
2021-06-12T21:18:30.909+00:00 video[3592]: VideoLC I: Initialize 1 VIDSRCCTRL_FSMs and 1 DISPCTRL_FSMs
2021-06-12T21:18:30.914+00:00 video[3592]: VidSrcCtrl HDMI RX 1: Source Not Connected
2021-06-12T21:18:30.916+00:00 video[3592]: VideoLC[0]: Received VIDSRCCTRL_Init_Cnf from ind 0, status: 0
2021-06-12T21:18:30.916+00:00 video[3592]: VideoLC I: Received VIDSRCCTRL_SignalSourceEvent from HDMI 2 (fsm-ind 0) in init pending: not connected
2021-06-12T21:18:30.916+00:00 video[3592]: VideoLC I: Received SignalFormatEvent from video link 1 (fsm-ind 0, 0x0@0, unknown type, timings not found) in init pending
2021-06-12T21:18:30.916+00:00 video[3592]: VideoLC I: Received SignalTmdsClockEvent from video link 1 (fsm-ind 0, 0) in init pending
2021-06-12T21:18:30.916+00:00 video[3592]: VideoLC I: Received SignalFormatEvent from video link 1 (fsm-ind 0, 0x0@0, unknown type, timings not found) in init pending
2021-06-12T21:18:30.916+00:00 video[3592]: VideoLC[0]: Received DISPCTRL_Init_Cnf from fsm-ind 0, status: 0
2021-06-12T21:18:30.916+00:00 video[3592]: VLC: init camerea control fsm 0
2021-06-12T21:18:30.916+00:00 video[3592]: CameraControlFsm: Initializing FSM
2021-06-12T21:18:30.916+00:00 video[3592]: VideoLC I: VLC_initPendingInitCnf: vidsrc status=0x00010001, disp status=0x00010001
2021-06-12T21:18:30.916+00:00 video[3592]: VideoLC I: do_ReadySignalDisplayEvent LCD 1 present: true
2021-06-12T21:18:30.917+00:00 appl[3927]: HttpClient I: ce-http::Engine::setProxyConfig: proxy mode=Off, url=''
2021-06-12T21:18:30.917+00:00 video[3592]: VideoLC[0]: VLC_commonSubscribeEvent_Req from PARAGENT-0
2021-06-12T21:18:30.917+00:00 video[3592]: VideoLC I: Set RGB quantization range for video source HDMI 2 to 0
2021-06-12T21:18:30.917+00:00 video[3592]: VideoLC[0]: RGB quantization range from video source HDMI 2 confirmed 0
2021-06-12T21:18:30.917+00:00 video[3592]: VideoLC I: do_ReadyInputPreferredResolutionReq HDMI 2 1920x1080@60
2021-06-12T21:18:30.917+00:00 appl[3927]: CECCTRL I: FSM Init
2021-06-12T21:18:30.963+00:00 appl[3927]: CECCTRL I: /dev/cec0 (i 2) Got logical address: 255
2021-06-12T21:18:30.966+00:00 video[3592]: VideoLC I: VIDEOLC_doReadyConfigureInputHdmiCecModeReq:port 2
2021-06-12T21:18:30.966+00:00 video[3592]: VideoLC I: Configure LCD 1 output to 3840x2160@60Hz lvds timing
2021-06-12T21:18:30.968+00:00 video[3592]: androidSetDisplay,65(0): Activated config 0 for w 3840 h 2160 fps 60.0
2021-06-12T21:18:30.978+00:00 appl[3927]: CECCTRL I: /dev/cec0 (i 2) Enabled = true
2021-06-12T21:18:30.985+00:00 video[3592]: VideoLC I: Overscan request for LCD 1 to h:0 v:0
2021-06-12T21:18:30.985+00:00 video[3592]: VideoLC I: VLC_readyQueryInputHwCookie_Req: 1
2021-06-12T21:18:30.985+00:00 video[3592]: VideoLC I: VLC_readyQueryInputHwCookie_Req: 2
2021-06-12T21:18:30.986+00:00 video[3592]: VideoLC I: VLC_readyQueryOutputHwCookie_Req: 1
2021-06-12T21:18:30.986+00:00 video[3592]: VideoLC[0]: Configuration of output LCD 1 to 3840x2160@60Hz timing confirmed
2021-06-12T21:18:30.986+00:00 video[3592]: VideoLC[0]: Overscan confirmed for LCD 1, set to h:0 v:0
2021-06-12T21:18:30.987+00:00 appl[3927]: SipSubscriber I: Not sending SIP stack config because network is down.
2021-06-12T21:18:31.198+00:00 appl[3716]: Last message 'SipSubscriber I: Not' repeated 1 times, suppressed by syslog-ng
2021-06-12T21:18:31.198+00:00 appl[3927]: CAMERA I: serial number configuration is ok
2021-06-12T21:18:31.198+00:00 appl[3927]: FeatureController I: FeatureController Start FeatureController
2021-06-12T21:18:31.198+00:00 appl[3927]: APPL_Swarm I: Swarm: Enabled: false
2021-06-12T21:18:31.199+00:00 appl[3927]: APPL_Swarm I: Swarm: Leader: true
2021-06-12T21:18:31.199+00:00 appl[3927]: APPL_LocalItems I: MicMuteLedControllerImpl::directChannelExistsChanged : directChannelExists: false
2021-06-12T21:18:31.200+00:00 appl[3927]: APPL_Media I: CapabilityControllerImpl::setCapset() reductionLevel = 0, waitForDuoGate = false
2021-06-12T21:18:31.216+00:00 appl[3927]: VoiceControl I: Updated ttparams: is_provider_avs = false, assistant_opted_in = false
2021-06-12T21:18:31.216+00:00 appl[3927]: VoiceControl W: No assistant was running
2021-06-12T21:18:31.236+00:00 appl[3927]: CECCTRL I: /dev/cec0 (i 2) Got logical address: 0
2021-06-12T21:18:31.263+00:00 appl[3927]: GRPC I: grpc log verbosity ERROR no tracers
2021-06-12T21:18:31.288+00:00 appl[3927]: CeMetrics I: Metrics rpc service started
2021-06-12T21:18:31.288+00:00 appl[3927]: PeripheralServiceRpc I: PeripheralService rpc service started
2021-06-12T21:18:31.292+00:00 appl[3927]: APPL_Presentation[0]: PresentationControllerImpl::setTokenBasedView [CMD] minimize=false
2021-06-12T21:18:31.292+00:00 appl[3927]: byod I: Restarting byod API server due to config change. max_clients=30 call_control=false share_to_client=false share_from_client=true temporarily_deactivated=false
2021-06-12T21:18:31.293+00:00 appl[3927]: byod I: Restarting byod API server due to config change. max_clients=30 call_control=false share_to_client=false share_from_client=true temporarily_deactivated=true
2021-06-12T21:18:31.316+00:00 appl[3927]: msctrl ERROR: UsbCamOut::outputChanged: mixer does not exist!
2021-06-12T21:18:31.316+00:00 appl[3927]: APPL_ConfCtrl I: LocalParticipantImpl::doSetup 
2021-06-12T21:18:31.316+00:00 appl[3927]: APPL_ConfCtrl I: LocalParticipantImpl::setupVideoGates creating 2 localVideoInputGates
2021-06-12T21:18:31.316+00:00 appl[3927]: APPL_ConfCtrl I: LocalParticipantImpl::setupVideoGates creating 1 localVideoOutputGates
2021-06-12T21:18:31.325+00:00 appl[3927]: Wx2 I: void ConferenceControl::{anonymous}::Impl::start_or_stop_controller(ConferenceControl::{anonymous}::ControllerTransitionReason) wx2_mode_enabled=false, cloud_aware_enabled=false, account_complete=false, network_ready=false, interface=LAN, system_ready_=false, software_supported=true, reason=initialized, start_or_stop_count=0, prior_starts=0, prior_stops=0
2021-06-12T21:18:31.325+00:00 appl[3927]: Wx2 I: bool ConferenceControl::{anonymous}::Impl::should_provision_shared_account() PersonalMode=false,personal_account_complete=false, !shared_account_complete=true, !shared_account_provisioner_->is_running()=true
2021-06-12T21:18:31.325+00:00 appl[3927]: Wx2 I: CallHistoryClient: Stopping
2021-06-12T21:18:31.325+00:00 appl[3927]: MainEvents I: MainEventLogProducerImpl created
2021-06-12T21:18:31.335+00:00 appl[3927]: APPL_ConfCtrl ERROR: Unable to enable BYOD Mode. A valid IPv4 address is required.
2021-06-12T21:18:31.335+00:00 appl[3927]: CAMERA I: CameraFacade::Init_doCAMInitReq
2021-06-12T21:18:31.335+00:00 appl[3927]: DarlingCameraConnector I: Trying to connect to camera...
2021-06-12T21:18:31.336+00:00 eventlog[3927]: doric: connectImpl: connect() to '169.254.1.30:13496' failed: Network is unreachable<trunc>
2021-06-12T21:18:31.336+00:00 eventlog[3927]: Transport error
2021-06-12T21:18:31.336+00:00 appl[3927]: DarlingCameraConnector I: Connection error
2021-06-12T21:18:31.336+00:00 appl[3927]: msctrl W: void msctrl::VideoMixer::Impl::configVC() Attempt to reconfigure mixer with exact same settings as last time mixerId=[id=15] state=allocMedia  mediaId=15 std=0, height=-1 width=-1
2021-06-12T21:18:31.429+00:00 appl[3927]: APPL_Media I: CapabilityControllerImpl::setCapset() reductionLevel = 0, waitForDuoGate = false
2021-06-12T21:18:31.438+00:00 appl[3927]: DATACTRL I: FECCCAPSREQ(): received global controller fecc capabilities
2021-06-12T21:18:31.462+00:00 video[3592]: VideoLC I: PowerManagement, request standby state off
2021-06-12T21:18:31.462+00:00 video[3592]: VideoLC I: PowerManagement confirm, backlight on
2021-06-12T21:18:31.462+00:00 appl[3927]: MainEvents I: LocalParticipantCreated(p=1)
2021-06-12T21:18:31.462+00:00 appl[3927]: Wx2 I: void ConferenceControl::{anonymous}::Impl::start_or_stop_controller(ConferenceControl::{anonymous}::ControllerTransitionReason) wx2_mode_enabled=false, cloud_aware_enabled=false, account_complete=false, network_ready=false, interface=LAN, system_ready_=true, software_supported=true, reason=local-participant-created, start_or_stop_count=1, prior_starts=0, prior_stops=0
2021-06-12T21:18:31.463+00:00 appl[3927]: Wx2 I: bool ConferenceControl::{anonymous}::Impl::should_provision_shared_account() PersonalMode=false,personal_account_complete=false, !shared_account_complete=true, !shared_account_provisioner_->is_running()=true
2021-06-12T21:18:31.464+00:00 appl[3927]: APPL_Addons I: LayoutInfoForTranscodedImpl::LayoutInfoForTranscodedImpl Initialized with waiting time=0ms
2021-06-12T21:18:31.464+00:00 appl[3927]: APPL_Addons I: SelfviewControlImpl::SelfviewControlImpl application created
2021-06-12T21:18:31.470+00:00 appl[3927]: AutoPairingManager I: NOD not Started
2021-06-12T21:18:31.470+00:00 appl[3927]: FacerecMediaControl I: FacerecMediaControl supportType 2 is_board true
2021-06-12T21:18:31.471+00:00 appl[3927]: APPL_Addons I: CurrentlySpeaking::CurrentlySpeaking application created
2021-06-12T21:18:31.471+00:00 appl[3927]: APPL_Addons I: MicMuteCtrl::MicMuteCtrl application created
2021-06-12T21:18:31.471+00:00 appl[3927]: MainEvents I: Mic Unmuted
2021-06-12T21:18:31.472+00:00 appl[3927]: APPL_Addons I: MusicMode : deactivate
2021-06-12T21:18:31.474+00:00 appl[3927]: APPL_Addons I: denoise: not active
2021-06-12T21:18:31.476+00:00 appl[3927]: MainEvents I: LocalLayoutToBeSet outputNo=1 resolutionChangedSameAspect=false
2021-06-12T21:18:31.476+00:00 appl[3927]: MainEvents I: LayoutUpdated(p=1) output=1 og=107 c=1, frame[GUI] Gui p=1 src=1 ig=-1 csi=0xffffffff type=- avatar=0 reso=-1/-1 crop=0/0/1000/1000 x=0 y=0 w=10000 h=10000 l=0 b=0 m=0 Letterbox fcref=0 wbSession=0 wbUrl= pip=0
2021-06-12T21:18:31.481+00:00 eventlog[3927]: Audioio_darling_fpga: audio_input thread starting
2021-06-12T21:18:31.482+00:00 appl[3006]: SoftwareUpgrade[0]: [3964281424] SWUH::onMainReady() {s=Init,p=Init,cp=N,tT=0,LFH=(cI=false,rCT=0,cT=60,a=false,uP=Init,cP=N)} 
2021-06-12T21:18:31.482+00:00 appl[3006]: SoftwareUpgrade[0]: [3964281424] SWUH::evaluateLastUpgrade() {s=Init,p=Init,cp=N,tT=0,LFH=(cI=false,rCT=0,cT=60,a=false,uP=Init,cP=N)} 
2021-06-12T21:18:31.483+00:00 eventlog[3927]: Audioio_darling_fpga: ftdi_new failed
2021-06-12T21:18:31.483+00:00 eventlog[3927]: Received signal SIGABRT (6) in thread 0xe5397ba0, TID 4220 (AudioIO)
2021-06-12T21:18:31.483+00:00 eventlog[3927]: Registers:
2021-06-12T21:18:31.483+00:00 eventlog[3927]: R0:     00000000 R1:   e53971a0 R2:    00000000 R3:   00000008
2021-06-12T21:18:31.483+00:00 eventlog[3927]: R4:     00000006 R5:   7fffffff R6:    e816a8f8 R7:   000000af
2021-06-12T21:18:31.483+00:00 eventlog[3927]: R8:     17642dd0 R9:   00000002 R10:   11019480 FP:   e5393000
2021-06-12T21:18:31.483+00:00 eventlog[3927]: PC:     e691dcbc IP:   00000000 SP:    e53971a0 LR:   e53971a0
2021-06-12T21:18:31.483+00:00 eventlog[3927]: ERR:    00000000 CPSR: 00000010 FAULT: 00000000 TRAP: 00000000
2021-06-12T21:18:31.483+00:00 eventlog[3927]: OLDMSK: 00000000
2021-06-12T21:18:31.483+00:00 eventlog[3927]: Task                Type Pri  TID  STACK PTR  %CPU  %PROC TIME+     STACK        AFFINITY
2021-06-12T21:18:31.483+00:00 eventlog[3927]: -----------------------------------------------------------------------------------------
2021-06-12T21:18:31.483+00:00 appl[3006]: SoftwareUpgrade[0]: [] ImageCollector::detect_mode (None) 
2021-06-12T21:18:31.483+00:00 eventlog[3927]: CustomIconQueue      OT   0   3989 0xe65da000   0.0   0.0  0:00.000 13472/32768  0-3 
2021-06-12T21:18:31.483+00:00 eventlog[3927]: applstart            OT   0   3927 0x00000000   3.6  68.0  0:02.134     0/0      0-3 
2021-06-12T21:18:31.483+00:00 eventlog[3927]: jebus_mainloop       OT   0   4016 0xe6574000   0.0   0.1  0:00.004 15576/409600 0-3 
2021-06-12T21:18:31.483+00:00 eventlog[3927]: notify               RR  25   4017 0xe6535000   0.0   0.1  0:00.002 15188/32768  0-3 
2021-06-12T21:18:31.483+00:00 eventlog[3927]: shmemdev             RR  25   4023 0xe652b000   0.0   0.0  0:00.001 13816/32768  0-3 
2021-06-12T21:18:31.484+00:00 eventlog[3927]: FsmParagent          OT   0   4025 0xe5e80000   0.1   2.0  0:00.062 32520/524288 0-3 
2021-06-12T21:18:31.484+00:00 eventlog[3927]: FsmMain              OT   0   4024 0xe6080000   0.7  13.8  0:00.434 43512/524288 0-3 
2021-06-12T21:18:31.484+00:00 eventlog[3927]: FsmXapi              OT   0   4028 0xe6509000   0.4   8.3  0:00.259 35092/131072 0-3 
2021-06-12T21:18:31.485+00:00 eventlog[3927]: FsmProv              OT   0   4027 0xe5c80000   0.0   0.0  0:00.001 15980/524288 0-3 
2021-06-12T21:18:31.485+00:00 eventlog[3927]: FsmAudio             RR  28   4030 0xe605e000   0.3   5.3  0:00.167 25780/131072 2-3 
2021-06-12T21:18:31.485+00:00 eventlog[3927]: FsmMedia             RR  20   4029 0xe5a60000   0.0   0.1  0:00.002 15980/655360 0-3 
2021-06-12T21:18:31.485+00:00 eventlog[3927]: FsmAudioFiles        RR  25   4031 0xe604c000   0.0   0.0  0:00.000 15980/65536  0-3 
2021-06-12T21:18:31.486+00:00 eventlog[3927]: FsmAudSpeakerTrack   OT   0   4032 0xe602a000   0.0   0.0  0:00.000 15980/131072 0-3 
2021-06-12T21:18:31.486+00:00 eventlog[3927]: FsmAudioCtrl         OT   0   4033 0xe6008000   0.0   0.0  0:00.000 15980/131072 0-3 
2021-06-12T21:18:31.486+00:00 appl[3006]: SoftwareUpgrade I: === ImageCollector updated ===
2021-06-12T21:18:31.486+00:00 appl[3006]: SoftwareUpgrade I:   activeSource='/mnt/base/active/current.loads'
2021-06-12T21:18:31.486+00:00 appl[3006]: SoftwareUpgrade I:   s53200 (<-- that's me!) @ ce10.4.1.1 85ff0a04877 2021-05-12
2021-06-12T21:18:31.486+00:00 eventlog[3927]: jpegoutlib           OT   0   4057 0xe5e6c000   0.0   0.0  0:00.000 13276/32768  0-3 
2021-06-12T21:18:31.486+00:00 eventlog[3927]: jpegoutlib           OT   0   4056 0xe5e76000   0.0   0.0  0:00.000 13276/32768  0-3 
2021-06-12T21:18:31.486+00:00 appl[3006]: SoftwareUpgrade I:     url: https://binaries.webex.com/collaboration-endpoint-ce-production-stable/20210519105032/sunrise.pkg
2021-06-12T21:18:31.486+00:00 appl[3006]: SoftwareUpgrade I:     package: sunrise.pkg
2021-06-12T21:18:31.486+00:00 appl[3006]: SoftwareUpgrade I:     targets: 
2021-06-12T21:18:31.486+00:00 appl[3006]: SoftwareUpgrade I:     checksum: 5f433affaaa0e7b1f150dd9e8139252204babecf84e6bd262f895dbbebcf6ed61ea2c6b6433abef5d077a3838081500ff54b520de2380dd20426e85e0719c56c
2021-06-12T21:18:31.486+00:00 appl[3006]: SoftwareUpgrade I:   Idefix @ ce10.4.1.1 85ff0a04877 2021-05-12
2021-06-12T21:18:31.486+00:00 appl[3006]: SoftwareUpgrade I:     url: /mnt/base/active/peripherals/idefix.pkg (exists)
2021-06-12T21:18:31.486+00:00 appl[3006]: SoftwareUpgrade I:     package: idefix.pkg
2021-06-12T21:18:31.486+00:00 appl[3006]: SoftwareUpgrade I:     targets: 102300-3,102310-0,102310-1,101282-0
2021-06-12T21:18:31.486+00:00 appl[3006]: SoftwareUpgrade I:     checksum: 0241d658a06b256573fafb1708c11c3da3f82e23b4a02717688a47ca584329c7e06b1480d1da70e5cab807115ef1ab4db7ed093bca413bf2cb55bf7bf6a7c662
2021-06-12T21:18:31.486+00:00 appl[3006]: SoftwareUpgrade[0]: [] ImageCollector::detect_mode (Current) <-
2021-06-12T21:18:31.486+00:00 eventlog[3927]: HttpFeedbackInvoker  OT   0   4058 0xe5e20000   0.0   0.0  0:00.000 13696/32768  0-3 
2021-06-12T21:18:31.486+00:00 eventlog[3927]: XapiHTTPInvoker      OT   0   4059 0xe5e0e000   0.0   0.0  0:00.000 13528/65536  0-3 
2021-06-12T21:18:31.486+00:00 eventlog[3927]: Roomcontrol invoker  OT   0   4060 0xe5e04000   0.0   0.0  0:00.000 13276/32768  0-3 
2021-06-12T21:18:31.486+00:00 eventlog[3927]: audioDiagnostics     OT   0   4065 0xe5a08000   0.0   0.0  0:00.000 13436/81920  2-3 
2021-06-12T21:18:31.486+00:00 eventlog[3927]: Socket               OT   0   4070 0xe5464000   0.0   0.0  0:00.000 13800/65536  0-3 
2021-06-12T21:18:31.486+00:00 appl[3006]: SoftwareUpgrade I: Farmer: (Re-/)offering images to all peripherals...
2021-06-12T21:18:31.486+00:00 appl[3006]: SoftwareUpgrade[0]: [3964281424] SWUH::evaluateLastUpgrade() {s=Init,p=HasL,cp=N,tT=0,LFH=(cI=false,rCT=0,cT=60,a=false,uP=HasL,cP=N)} <-
2021-06-12T21:18:31.486+00:00 appl[3006]: SoftwareUpgrade I: Sending 2 queued metrics
2021-06-12T21:18:31.486+00:00 eventlog[3927]: CurlEngine           OT   0   4068 0xe5476000   0.0   0.0  0:00.000 14252/262144 0-3 
2021-06-12T21:18:31.487+00:00 appl[3006]: SoftwareUpgrade[0]: [3964281424] SWUH::onMainReady() {s=Init,p=HasL,cp=N,tT=0,LFH=(cI=false,rCT=0,cT=60,a=false,uP=HasL,cP=N)} <-
2021-06-12T21:18:31.487+00:00 appl[3006]: SoftwareUpgrade[0]: [3964281424] SWUH::setSystemState() {s=Init,p=HasL,cp=N,tT=0,LFH=(cI=false,rCT=0,cT=60,a=false,uP=HasL,cP=N)} state=1
2021-06-12T21:18:31.487+00:00 appl[3006]: SoftwareUpgrade I: Resuming
2021-06-12T21:18:31.487+00:00 appl[3006]: SoftwareUpgrade[0]: [3964281424] LFH::resumeDownloads() {cI=false,rCT=0,cT=60,a=false,uP=HasL,cP=N} 
2021-06-12T21:18:31.487+00:00 appl[3006]: SoftwareUpgrade I: LoadsFileHandler: Resuming activity in state N
2021-06-12T21:18:31.487+00:00 appl[3006]: SoftwareUpgrade I: Farmer: Resumed
2021-06-12T21:18:31.487+00:00 eventlog[3927]: CECCTRL              OT   0   4071 0xe545a000   0.0   0.0  0:00.000 13696/32768  0-3 
2021-06-12T21:18:31.487+00:00 appl[3006]: SoftwareUpgrade[0]: [3964281424] LFH::resumeDownloads() {cI=false,rCT=0,cT=60,a=false,uP=HasL,cP=N} <- All activity resumed
2021-06-12T21:18:31.487+00:00 eventlog[3927]: usbgadget-monitor    OT   0   4067 0xe54b8000   0.0   0.0  0:00.001 21928/81920  0-3 
2021-06-12T21:18:31.487+00:00 appl[3006]: SoftwareUpgrade[0]: [3964281424] SWUH::setSystemState() {s=Rdy,p=HasL,cp=N,tT=0,LFH=(cI=false,rCT=0,cT=60,a=false,uP=HasL,cP=N)} <-
2021-06-12T21:18:31.487+00:00 appl[3006]: SoftwareUpgrade[0]: [3964281424] SWUH::setSystemState() {s=Rdy,p=HasL,cp=N,tT=0,LFH=(cI=false,rCT=0,cT=60,a=false,uP=HasL,cP=N)} state=1
2021-06-12T21:18:31.487+00:00 appl[3006]: SoftwareUpgrade I: Resuming
2021-06-12T21:18:31.487+00:00 appl[3006]: SoftwareUpgrade[0]: [3964281424] LFH::resumeDownloads() {cI=false,rCT=0,cT=60,a=false,uP=HasL,cP=N} 
2021-06-12T21:18:31.487+00:00 appl[3006]: SoftwareUpgrade I: LoadsFileHandler: Resuming activity in state N
2021-06-12T21:18:31.487+00:00 appl[3006]: SoftwareUpgrade I: Farmer: Resumed
2021-06-12T21:18:31.487+00:00 appl[3006]: SoftwareUpgrade[0]: [3964281424] LFH::resumeDownloads() {cI=false,rCT=0,cT=60,a=false,uP=HasL,cP=N} <- All activity resumed
2021-06-12T21:18:31.487+00:00 eventlog[3927]: CECInvoker           OT   0   4073 0xe5446000   0.1   1.2  0:00.037 16076/32768  0-3 
2021-06-12T21:18:31.487+00:00 appl[3006]: SoftwareUpgrade[0]: [3964281424] SWUH::setSystemState() {s=Rdy,p=HasL,cp=N,tT=0,LFH=(cI=false,rCT=0,cT=60,a=false,uP=HasL,cP=N)} <-
2021-06-12T21:18:31.487+00:00 eventlog[3927]: CEC-Status           OT   0   4072 0xe5450000   0.0   0.0  0:00.000 14792/32768  0-3 
2021-06-12T21:18:31.487+00:00 eventlog[3927]: ButtonListener       RR  20   4074 0xe8166000   0.0   0.0  0:00.000 14676/16384  0-3 
2021-06-12T21:18:31.487+00:00 eventlog[3927]: Websocket server     OT   0   4085 0xe5424000   0.0   0.0  0:00.000 15472/131072 0-3 
2021-06-12T21:18:31.487+00:00 eventlog[3927]: TimerThread          RR  30   4086 0xe541a000   0.0   0.0  0:00.000 13320/32768  0-3 
2021-06-12T21:18:31.487+00:00 eventlog[3927]: audioio_darling_fpga_lineout OT   0   4087 0xe6502000   0.0   0.0  0:00.000 13436/20480  3 
2021-06-12T21:18:31.487+00:00 eventlog[3927]: alsaevent            OT   0   4089 0xe53fe000   0.0   0.0  0:00.000 19736/20480  0-3 
2021-06-12T21:18:31.487+00:00 eventlog[3927]: AudioIO              RR  29   4220 0xe5393000   0.0   0.2  0:00.005 15676/30720  3 
2021-06-12T21:18:31.487+00:00 eventlog[3927]: LedTask              OT   0   4221 0xe538d000   0.0   0.0  0:00.000 13752/16384  0-3 
2021-06-12T21:18:31.487+00:00 eventlog[3927]: PeripheralPairing    OT   0   4222 0xe536b000   0.0   0.1  0:00.003 30120/131072 0-3 
2021-06-12T21:18:31.487+00:00 eventlog[3927]: poll_camera          OT   0   4223 0xe5365000   0.0   0.0  0:00.000 16244/16384  0-3 
2021-06-12T21:18:31.488+00:00 eventlog[3927]: audioctrl            OT   0   4261 0xe5343000   0.0   0.3  0:00.009 17048/131072 0-3 
2021-06-12T21:18:31.488+00:00 eventlog[3927]: msctrl               OT   0   4263 0xe49a7000   0.0   0.3  0:00.008 15492/262144 0-3 
2021-06-12T21:18:31.488+00:00 eventlog[3927]: msctrl_cb            OT   0   4262 0xe4b7f000   0.0   0.1  0:00.002 14108/262144 0-3 
2021-06-12T21:18:31.488+00:00 eventlog[3927]: audgraph-0           RR  28   4279 0xe5321000   0.0   0.0  0:00.000 13436/131072 2-3 
2021-06-12T21:18:31.488+00:00 eventlog[3927]: audgraph-1           RR  28   4280 0xe28e0000   0.0   0.0  0:00.000 13436/131072 2-3 
2021-06-12T21:18:31.488+00:00 eventlog[3927]: audgraph_worker      RR  15   4282 0xe530f000   0.0   0.0  0:00.000 13396/65536  2-3 
2021-06-12T21:18:31.488+00:00 eventlog[3927]: VideoStreamService   OT   0   4309 0xe5305000   0.0   0.0  0:00.000 13276/32768  0-3 
2021-06-12T21:18:31.489+00:00 eventlog[3927]: miracast             OT   0   4336 0xe2827000   0.0   0.0  0:00.000 13296/131072 0-3 
2021-06-12T21:18:31.489+00:00 eventlog[3927]: byod                 OT   0   4337 0xe2805000   0.0   0.0  0:00.000 15320/131072 0-3 
2021-06-12T21:18:31.489+00:00 eventlog[3927]: wx2-uds-servers      OT   0   4345 0xe2448000   0.0   0.0  0:00.000 13296/131072 0-3 
2021-06-12T21:18:31.489+00:00 eventlog[3927]: ws-client            OT   0   4346 0xe2426000   0.0   0.0  0:00.000 13296/131072 0-3 
2021-06-12T21:18:31.489+00:00 eventlog[3927]: onprem-uds-servers   OT   0   4350 0xe2022000   0.0   0.0  0:00.000 13296/131072 0-3 
2021-06-12T21:18:31.489+00:00 eventlog[3927]: PdfInvoker           OT   0   4351 0xe4f0d000   0.0   0.0  0:00.000 13276/32768  0-3 
2021-06-12T21:18:31.490+00:00 eventlog[3927]: -------------------------------------------------------------------------------------
2021-06-12T21:18:31.490+00:00 eventlog[3927]: Cpu:  1.3%proc, 34.0%other, 64.6%idle       Total time:  0:03.147
2021-06-12T21:18:31.490+00:00 eventlog[3927]: *** Dumping proc start
2021-06-12T21:18:31.490+00:00 eventlog[3927]: FsmMain currently processing: EPAppl-0 message EPAppl_InvokeStdFunction from ***-3987 (started 27744 us ago)
2021-06-12T21:18:31.490+00:00 eventlog[3927]: FsmParagent last processed: PARAGENT-0 message PARAGENT_InvokeFunction from ***-2051 (started 6481 us ago)
2021-06-12T21:18:31.490+00:00 eventlog[3927]: FsmProv last processed: Prov-0 message Prov_InvokeTTFunction from ***-2054 (started 8296 us ago)
2021-06-12T21:18:31.490+00:00 eventlog[3927]: FsmXapi last processed: XapiFsm-0 message XAPI_Sync from ***-65535 (started 9604 us ago)
2021-06-12T21:18:31.490+00:00 eventlog[3927]: FsmMedia last processed: RtpStack-0 message RTP_Init_Req from MSCtrl-0 (started 502206 us ago)
2021-06-12T21:18:31.490+00:00 eventlog[3927]: FsmAudio last processed: AudGraph-0 message AudGraph_SetupDone from AUDIOCTRL-0 (started 8468 us ago)
2021-06-12T21:18:31.490+00:00 eventlog[3927]: FsmAudioFiles last processed: CECCTRL-0 message ********** from ***-65535 (started 60040490 us ago)
2021-06-12T21:18:31.490+00:00 eventlog[3927]: FsmAudSpeakerTrack last processed: CECCTRL-0 message ********** from ***-65535 (started 60040490 us ago)
2021-06-12T21:18:31.490+00:00 eventlog[3927]: FsmAudioCtrl last processed: AUDIOCTRL-0 message Audgraph_Setup_Done_Confirmed from ***-65535 (started 8394 us ago)
2021-06-12T21:18:31.490+00:00 eventlog[3927]: *** Dumping proc end
2021-06-12T21:18:31.490+00:00 eventlog[3927]: *** product/sunrise/common/target/main/main.c(198): Dumping pools start
2021-06-12T21:18:31.490+00:00 eventlog[3927]: Pool stats 128:
2021-06-12T21:18:31.490+00:00 eventlog[3927]:       AUDIOCTRL-  0 ->             ***-65535             POOL_msg: count:   60
2021-06-12T21:18:31.490+00:00 eventlog[3927]:      VIDMON_FSM-  0 ->             ***-65535             POOL_msg: count:    1
2021-06-12T21:18:31.490+00:00 eventlog[3927]:             ***-65535 ->             ***-65535             POOL_msg: count:   70
2021-06-12T21:18:31.490+00:00 eventlog[3927]:        PARAGENT-  0 ->             ***-65535             POOL_msg: count:   16
2021-06-12T21:18:31.490+00:00 eventlog[3927]:       VIDEOCTRL-  0 ->             ***-65535             POOL_msg: count:   49
2021-06-12T21:18:31.490+00:00 eventlog[3927]:          EPAppl-  0 ->             ***-65535             POOL_msg: count:    3
2021-06-12T21:18:31.490+00:00 eventlog[3927]:             ***-65535 ->          EPAppl-  0 EPAppl_Audgraph_Setup_Done: count:    1
2021-06-12T21:18:31.490+00:00 eventlog[3927]: Pool stats 256:
2021-06-12T21:18:31.490+00:00 eventlog[3927]:       AUDIOCTRL-  0 ->             ***-65535             POOL_msg: count:   11
2021-06-12T21:18:31.490+00:00 eventlog[3927]:       VIDEOCTRL-  0 ->             ***-65535             POOL_msg: count:   11
2021-06-12T21:18:31.490+00:00 eventlog[3927]:             ***-65535 ->          EPAppl-  0 EPAppl_DiagnosticMessage_Req: count:   30
2021-06-12T21:18:31.490+00:00 eventlog[3927]:        PARAGENT-  0 ->             ***-65535             POOL_msg: count:    1
2021-06-12T21:18:31.490+00:00 eventlog[3927]:             ***-2051 ->          EPAppl-  0 EPAppl_InvokeStdFunction: count:    2
2021-06-12T21:18:31.490+00:00 eventlog[3927]:             ***-  9 ->             ***-65535             POOL_msg: count:    3
2021-06-12T21:18:31.490+00:00 eventlog[3927]:             ***- 11 ->             ***-65535             POOL_msg: count:    1
2021-06-12T21:18:31.490+00:00 eventlog[3927]:             ***- 46 ->             ***-65535             POOL_msg: count:    1
2021-06-12T21:18:31.490+00:00 eventlog[3927]:             ***- 62 ->             ***-65535             POOL_msg: count:    1
2021-06-12T21:18:31.490+00:00 eventlog[3927]:             ***- 58 ->          EPAppl-  0 EPAppl_InvokeStdFunction: count:    3
2021-06-12T21:18:31.490+00:00 eventlog[3927]:             ***- 12 ->          EPAppl-  0 EPAppl_InvokeStdFunction: count:    2
2021-06-12T21:18:31.490+00:00 eventlog[3927]:             ***-2054 ->             ***-65535             POOL_msg: count:    1
2021-06-12T21:18:31.490+00:00 eventlog[3927]:             ***-2051 ->             ***-65535             POOL_msg: count:    2
2021-06-12T21:18:31.490+00:00 eventlog[3927]:             ***-65535 ->             ***-65535             POOL_msg: count:   20
2021-06-12T21:18:31.490+00:00 eventlog[3927]:             ***-  1 ->             ***-65535             POOL_msg: count:    1
2021-06-12T21:18:31.490+00:00 eventlog[3927]:             ***-3987 ->          EPAppl-  0 EPAppl_InvokeStdFunction: count:    1
2021-06-12T21:18:31.490+00:00 eventlog[3927]:             ***-65535 ->          EPAppl-  0 EPAppl_DiagnosticGroupMessage_Req: count:    6
2021-06-12T21:18:31.490+00:00 eventlog[3927]:             ***-216 ->             ***-65535             POOL_msg: count:    1
2021-06-12T21:18:31.490+00:00 eventlog[3927]:             ***-5600 ->             ***-65535             POOL_msg: count:    2
2021-06-12T21:18:31.490+00:00 eventlog[3927]: Pool stats 512:
2021-06-12T21:18:31.490+00:00 eventlog[3927]:        PARAGENT-  0 ->             ***-65535             POOL_msg: count:    2
2021-06-12T21:18:31.490+00:00 eventlog[3927]:       AUDIOCTRL-  0 ->             ***-65535             POOL_msg: count:    4
2021-06-12T21:18:31.490+00:00 eventlog[3927]:       VIDEOCTRL-  0 ->             ***-65535             POOL_msg: count:    2
2021-06-12T21:18:31.490+00:00 eventlog[3927]:             ***-65535 ->             ***-65535             POOL_msg: count:  992
2021-06-12T21:18:31.490+00:00 eventlog[3927]: Pool stats 1024:
2021-06-12T21:18:31.490+00:00 eventlog[3927]:       AUDIOCTRL-  0 ->             ***-65535             POOL_msg: count:    3
2021-06-12T21:18:31.490+00:00 eventlog[3927]:             ***-65535 ->             ***-65535             POOL_msg: count:  147
2021-06-12T21:18:31.490+00:00 eventlog[3927]: Pool stats 2048:
2021-06-12T21:18:31.490+00:00 eventlog[3927]:             ***-65535 ->             ***-65535             POOL_msg: count:  700
2021-06-12T21:18:31.490+00:00 eventlog[3927]: Pool stats 4096:
2021-06-12T21:18:31.490+00:00 eventlog[3927]:       AUDIOCTRL-  0 ->             ***-65535             POOL_msg: count:   16
2021-06-12T21:18:31.490+00:00 eventlog[3927]:             ***-65535 ->             ***-65535             POOL_msg: count:   84
2021-06-12T21:18:31.490+00:00 eventlog[3927]: Pool stats 8192:
2021-06-12T21:18:31.490+00:00 eventlog[3927]:             ***-65535 ->             ***-65535             POOL_msg: count:   64
2021-06-12T21:18:31.490+00:00 eventlog[3927]: Pool stats 16384:
2021-06-12T21:18:31.490+00:00 eventlog[3927]:             ***-65535 ->             ***-65535             POOL_msg: count: 2000
2021-06-12T21:18:31.490+00:00 eventlog[3927]: Pool stats 36864:
2021-06-12T21:18:31.490+00:00 eventlog[3927]:             ***-65535 ->             ***-65535             POOL_msg: count:   40
2021-06-12T21:18:31.490+00:00 eventlog[3927]: Pool stats 64128:
2021-06-12T21:18:31.490+00:00 eventlog[3927]:             ***-65535 ->             ***-65535             POOL_msg: count:    2
2021-06-12T21:18:31.490+00:00 eventlog[3927]: Pool stats 73728:
2021-06-12T21:18:31.490+00:00 eventlog[3927]:             ***-65535 ->             ***-65535             POOL_msg: count:    2
2021-06-12T21:18:31.490+00:00 eventlog[3927]: Pool stats 100992:
2021-06-12T21:18:31.490+00:00 eventlog[3927]:             ***-65535 ->             ***-65535             POOL_msg: count:   10
2021-06-12T21:18:31.490+00:00 eventlog[3927]: Pool stats 339328:
2021-06-12T21:18:31.490+00:00 eventlog[3927]:             ***-65535 ->             ***-65535             POOL_msg: count:    4
2021-06-12T21:18:31.490+00:00 eventlog[3927]: *** Dumping pools end
2021-06-12T21:18:31.490+00:00 eventlog[3927]: File descriptors
2021-06-12T21:18:31.491+00:00 eventlog[3927]: 0 /dev/null 
2021-06-12T21:18:31.491+00:00 eventlog[3927]: 1 socket:[44407] AF_UNIX: Unnamed -> AF_UNIX: /run/systemd/journal/stdout
2021-06-12T21:18:31.491+00:00 eventlog[3927]: 2 socket:[44408] AF_UNIX: Unnamed -> AF_UNIX: /run/systemd/journal/stdout
2021-06-12T21:18:31.491+00:00 eventlog[3927]: 3 anon_inode:[eventfd] 
2021-06-12T21:18:31.491+00:00 eventlog[3927]: 4 anon_inode:[timerfd] 
2021-06-12T21:18:31.491+00:00 eventlog[3927]: 5 anon_inode:[eventfd] 
2021-06-12T21:18:31.491+00:00 eventlog[3927]: 6 anon_inode:[timerfd] 
2021-06-12T21:18:31.491+00:00 eventlog[3927]: 7 /sys/devices/7000c400.i2c/i2c-1/1-0050/eeprom 
2021-06-12T21:18:31.491+00:00 eventlog[3927]: 8 /sys/devices/virtual/thermal/thermal_zone0/temp 
2021-06-12T21:18:31.491+00:00 eventlog[3927]: 9 /sys/devices/virtual/thermal/thermal_zone2/temp 
2021-06-12T21:18:31.491+00:00 eventlog[3927]: 10 /sys/devices/virtual/thermal/thermal_zone1/temp 
2021-06-12T21:18:31.491+00:00 eventlog[3927]: 11 /sys/devices/virtual/thermal/thermal_zone3/temp 
2021-06-12T21:18:31.491+00:00 eventlog[3927]: 12 /sys/devices/virtual/thermal/thermal_zone6/temp 
2021-06-12T21:18:31.491+00:00 eventlog[3927]: 13 /sys/devices/virtual/thermal/thermal_zone4/temp 
2021-06-12T21:18:31.492+00:00 eventlog[3927]: 14 /sys/devices/virtual/thermal/thermal_zone5/temp 
2021-06-12T21:18:31.492+00:00 eventlog[3927]: 15 /sys/devices/7000c400.i2c/i2c-1/1-0018/hwmon/hwmon5/temp1_input 
2021-06-12T21:18:31.492+00:00 eventlog[3927]: 16 /sys/devices/pwm-fan/rpm_measured 
2021-06-12T21:18:31.492+00:00 eventlog[3927]: 17 /sys/kernel/debug/tegra_fan/target_pwm 
2021-06-12T21:18:31.492+00:00 eventlog[3927]: 18 socket:[44612] AF_UNIX: Unnamed -> AF_UNIX: /run/dbus/system_bus_socket
2021-06-12T21:18:31.492+00:00 eventlog[3927]: 19 socket:[46770] AF_UNIX: Abstract -> 
2021-06-12T21:18:31.492+00:00 eventlog[3927]: 20 socket:[46771] AF_UNIX: Unnamed -> 
2021-06-12T21:18:31.492+00:00 eventlog[3927]: 21 /dev/shm/smcfg 
2021-06-12T21:18:31.492+00:00 eventlog[3927]: 22 anon_inode:[eventfd] 
2021-06-12T21:18:31.492+00:00 eventlog[3927]: 23 /dev/shm/smbp 
2021-06-12T21:18:31.492+00:00 eventlog[3927]: 24 anon_inode:[eventpoll] 
2021-06-12T21:18:31.492+00:00 eventlog[3927]: 25 anon_inode:[timerfd] 
2021-06-12T21:18:31.492+00:00 eventlog[3927]: 26 /sys/devices/system/cpu/cpufreq/policy0/cpuinfo_cur_freq 
2021-06-12T21:18:31.492+00:00 eventlog[3927]: 27 anon_inode:[eventpoll] 
2021-06-12T21:18:31.492+00:00 eventlog[3927]: 28 anon_inode:[eventfd] 
2021-06-12T21:18:31.492+00:00 eventlog[3927]: 29 /config/pairingdb 
2021-06-12T21:18:31.492+00:00 eventlog[3927]: 30 /sys/devices/system/cpu/cpufreq/policy0/cpuinfo_cur_freq 
2021-06-12T21:18:31.492+00:00 eventlog[3927]: 31 /sys/devices/system/cpu/cpufreq/policy0/cpuinfo_cur_freq 
2021-06-12T21:18:31.492+00:00 eventlog[3927]: 32 /sys/devices/57000000.gpu/devfreq/57000000.gpu/cur_freq 
2021-06-12T21:18:31.492+00:00 eventlog[3927]: 33 /sys/devices/system/cpu/cpufreq/policy0/cpuinfo_cur_freq 
2021-06-12T21:18:31.492+00:00 eventlog[3927]: 34 socket:[45689] AF_UNIX: Unnamed -> AF_UNIX: Unnamed
2021-06-12T21:18:31.492+00:00 eventlog[3927]: 35 socket:[45690] AF_UNIX: Unnamed -> AF_UNIX: Unnamed
2021-06-12T21:18:31.492+00:00 eventlog[3927]: 36 anon_inode:[eventfd] 
2021-06-12T21:18:31.492+00:00 eventlog[3927]: 37 anon_inode:[eventpoll] 
2021-06-12T21:18:31.492+00:00 eventlog[3927]: 38 anon_inode:[eventfd] 
2021-06-12T21:18:31.492+00:00 eventlog[3927]: 39 socket:[46788] AF_INET6: ::1:9697 -> 
2021-06-12T21:18:31.492+00:00 eventlog[3927]: 40 socket:[45691] AF_NETLINK:  -> AF_NETLINK: 
2021-06-12T21:18:31.492+00:00 eventlog[3927]: 41 /dev/input/event2 
2021-06-12T21:18:31.492+00:00 eventlog[3927]: 42 anon_inode:[eventfd] 
2021-06-12T21:18:31.492+00:00 eventlog[3927]: 43 /dev/snd/pcmC0D0c 
2021-06-12T21:18:31.493+00:00 eventlog[3927]: 44 /dev/snd/pcmC0D0c 
2021-06-12T21:18:31.493+00:00 eventlog[3927]: 45 /dev/snd/pcmC0D0c 
2021-06-12T21:18:31.493+00:00 eventlog[3927]: 46 /dev/snd/pcmC0D0c 
2021-06-12T21:18:31.493+00:00 eventlog[3927]: 47 /dev/snd/pcmC0D0c 
2021-06-12T21:18:31.493+00:00 eventlog[3927]: 48 /dev/snd/pcmC0D0c 
2021-06-12T21:18:31.493+00:00 eventlog[3927]: 49 /dev/snd/pcmC0D0c 
2021-06-12T21:18:31.493+00:00 eventlog[3927]: 50 /dev/snd/pcmC0D0c 
2021-06-12T21:18:31.493+00:00 eventlog[3927]: 51 /dev/snd/pcmC0D0p 
2021-06-12T21:18:31.493+00:00 eventlog[3927]: 52 socket:[43746] AF_INET: 0.0.0.0:54122 -> 
2021-06-12T21:18:31.493+00:00 eventlog[3927]: 53 /dev/snd/controlC0 
2021-06-12T21:18:31.493+00:00 eventlog[3927]: 54 socket:[45825] AF_UNIX: Abstract -> 
2021-06-12T21:18:31.493+00:00 eventlog[3927]: 55 anon_inode:[eventpoll] 
2021-06-12T21:18:31.493+00:00 eventlog[3927]: 56 /dev/cec0 
2021-06-12T21:18:31.493+00:00 eventlog[3927]: 57 anon_inode:[eventpoll] 
2021-06-12T21:18:31.493+00:00 eventlog[3927]: 58 socket:[44860] AF_INET: 0.0.0.0:1 -> 
2021-06-12T21:18:31.493+00:00 eventlog[3927]: 59 socket:[44861] AF_INET6: :::58 -> 
2021-06-12T21:18:31.493+00:00 eventlog[3927]: 60 anon_inode:[timerfd] 
2021-06-12T21:18:31.493+00:00 eventlog[3927]: 61 anon_inode:[eventpoll] 
2021-06-12T21:18:31.493+00:00 eventlog[3927]: 62 anon_inode:[eventpoll] 
2021-06-12T21:18:31.493+00:00 eventlog[3927]: 63 /dev/urandom 
2021-06-12T21:18:31.493+00:00 eventlog[3927]: 64 anon_inode:[eventpoll] 
2021-06-12T21:18:31.493+00:00 eventlog[3927]: 65 anon_inode:[eventfd] 
2021-06-12T21:18:31.493+00:00 eventlog[3927]: 66 /dev/urandom 
2021-06-12T21:18:31.493+00:00 eventlog[3927]: 67 anon_inode:[eventfd] 
2021-06-12T21:18:31.493+00:00 eventlog[3927]: 68 anon_inode:[eventpoll] 
2021-06-12T21:18:31.493+00:00 eventlog[3927]: 69 anon_inode:[timerfd] 
2021-06-12T21:18:31.493+00:00 eventlog[3927]: 70 socket:[46936] AF_INET6: ::1:2963 -> 
2021-06-12T21:18:31.493+00:00 eventlog[3927]: 71 anon_inode:[eventpoll] 
2021-06-12T21:18:31.494+00:00 eventlog[3927]: 72 /config/call_history_module_sqlite3.db 
2021-06-12T21:18:31.494+00:00 eventlog[3927]: 73 /proc/3927/fd 
2021-06-12T21:18:31.494+00:00 eventlog[3927]: Dumping info took 0.010957447 seconds
2021-06-12T21:18:38.391+00:00 video[5206]: tshell: Failed to connect to system software

Jonas Fraga
Enthusiast
Enthusiast

Hello @Jamaljones1978 

Can you share a print of error and software version of your Webex Board?

To manually download and upgrade your Webex Board it is necessary a contract, but if you have a Webex Subscription you have right to get updated versions of software automatically as soon as you register it on cloud by activation code.

Hello,


Current software version ce10.4.1.1 85ff0a04877 2021-05-12
I do have a paid webex account and was still unable to download the latest
software version for webex board. Attached are log files downloaded.
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