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Webex Board Maintenance Mode.

Jamaljones1978
Level 1
Level 1

Hello, I am having a problem with my Webex Board 70. The system was working properly then it just went into a maintenance mode. Tried restarting it, tried factory reset, and with Cisco's website you have to have a maintenance contract in order to download new software. I'm afraid the answer is going to be it needs to be RMA'd. Any help will be appreciated.

4 Replies 4

Jamaljones1978
Level 1
Level 1
2021-06-12T21:18:01.851+00:00 appl[3006]: SoftwareUpgrade I: Server starting. Prefetch bifrost pkg: false
2021-06-12T21:18:01.852+00:00 appl[3006]: SoftwareUpgrade[0]: [3982045200] LFH::LoadsFileHandler() {cI=false,rCT=0,cT=60,a=false,uP=Init,cP=N} 
2021-06-12T21:18:01.852+00:00 appl[3006]: SoftwareUpgrade[0]: [3982045200] LFH::LoadsFileHandler() {cI=false,rCT=0,cT=60,a=false,uP=Init,cP=N} <-
2021-06-12T21:18:01.852+00:00 appl[3006]: SoftwareUpgrade I: S/W upgrade handler initialized
2021-06-12T21:18:01.852+00:00 appl[3006]: SoftwareUpgrade I: Delayed metric initialized/
2021-06-12T21:18:18.786+00:00 video[3592]: Video process starting
2021-06-12T21:18:18.796+00:00 video[3592]: memorylock: run mlockall() for video process
2021-06-12T21:18:19.107+00:00 video[3592]: SSDEMO_CMD_OPEN: -65528
2021-06-12T21:18:19.107+00:00 video[3592]: Failed to read mic
2021-06-12T21:18:19.110+00:00 video[3592]: Starting notify task
2021-06-12T21:18:19.265+00:00 video[3592]: Waiting for SYSTEM_MAIN to initialise shared memory
2021-06-12T21:18:17.896+00:00 video[3588]: task-management already run, stopping now
2021-06-12T21:18:28.304+00:00 eventlog[3927]: memorylock: run mlockall() for main process
2021-06-12T21:18:28.930+00:00 eventlog[3927]: Darling
2021-06-12T21:18:28.930+00:00 eventlog[3927]: Model: Darling Unknown
2021-06-12T21:18:28.930+00:00 eventlog[3927]: Main board: C
2021-06-12T21:18:28.930+00:00 eventlog[3927]: Module partno/sno: 699-82180-1000-400 T.0/0322317079227
2021-06-12T21:18:28.930+00:00 eventlog[3927]: BOM: 0
2021-06-12T21:18:28.944+00:00 eventlog[3927]: UDI: SPARK-BOARD70 V01 RSU21330198
2021-06-12T21:18:28.944+00:00 eventlog[3927]: Serial number: RSU21330198
2021-06-12T21:18:28.951+00:00 eventlog[3927]: ce10.4.1.1.85ff0a04877
2021-06-12T21:18:28.951+00:00 eventlog[3927]: SW Release Date: 2021-05-12
2021-06-12T21:18:28.951+00:00 eventlog[3927]: Product ID: Cisco Webex Board 70
2021-06-12T21:18:29.211+00:00 eventlog[3927]: Starting notify task
2021-06-12T21:18:29.244+00:00 eventlog[3927]: Creating and initialising shared memory
2021-06-12T21:18:29.244+00:00 eventlog[3927]: Shared memory configuration: base: 0x0xa0000000, total size: 1048576
2021-06-12T21:18:29.244+00:00 eventlog[3927]: Shared memory buffer pool:   base: 0x0xa1000000, total size: 74750464
2021-06-12T21:18:29.245+00:00 eventlog[3927]: Shared memory configuration: used size: 75860
2021-06-12T21:18:29.245+00:00 eventlog[3927]: Shared memory buffer pool:   used size: 70708672
2021-06-12T21:18:29.245+00:00 eventlog[3927]: Signal that shared memory has been initialised
2021-06-12T21:18:29.245+00:00 eventlog[3927]: Shared memory initialisation done
2021-06-12T21:18:29.276+00:00 video[3592]: Shared memory initialisation done
2021-06-12T21:18:29.309+00:00 video[3592]: VidSrcCtrl Camera 0: Device -1
2021-06-12T21:18:29.309+00:00 video[3592]: VidSrcCtrl Camera 0: Pixelformat ABGR32
2021-06-12T21:18:29.309+00:00 video[3592]: VidSrcCtrl HDMI RX 1: Device 0
2021-06-12T21:18:29.310+00:00 video[3592]: VidSrcCtrl HDMI RX 1: Pixelformat ABGR32
2021-06-12T21:18:29.310+00:00 video[3592]: HdmiStreams-1 I: Opening V4L2 device /dev/video0
2021-06-12T21:18:29.310+00:00 video[3592]: HdmiStreams-1 I: reset mPool
2021-06-12T21:18:29.313+00:00 video[3592]: FSM [FsmVidDec]: setting message timeout to 0ms
2021-06-12T21:18:29.313+00:00 video[3592]: FSM [FsmVidEnc]: setting message timeout to 0ms
2021-06-12T21:18:29.313+00:00 video[3592]: FSM [FsmInference]: setting message timeout to 0ms
2021-06-12T21:18:29.313+00:00 video[3592]: FSM [FsmComRouter]: setting message timeout to 0ms
2021-06-12T21:18:29.313+00:00 video[3592]: FSM [FsmMain]: setting message timeout to 1000ms
2021-06-12T21:18:29.315+00:00 video[3592]: FeedbackReqCtrl: using LTRF
2021-06-12T21:18:29.315+00:00 video[3592]: CameraDecoder: errorfilter|h264seictrl|h264checksumctrl|metadatactrl|decstatectrl|feedbackreqctrl|maridecctrl|h264sanitizer|ttvdec_h264_omx
2021-06-12T21:18:29.315+00:00 video[3592]: Starting videoproducer service
2021-06-12T21:18:29.354+00:00 appl[3006]: SoftwareUpgrade[0]: [3964281424] SWUH::setSystemState() {s=Init,p=Init,cp=N,tT=0,LFH=(cI=false,rCT=0,cT=60,a=false,uP=Init,cP=N)} state=0
2021-06-12T21:18:29.354+00:00 appl[3006]: SoftwareUpgrade I: Pausing
2021-06-12T21:18:29.354+00:00 appl[3006]: SoftwareUpgrade[0]: [3964281424] LFH::pauseDownloads() {cI=false,rCT=0,cT=60,a=false,uP=Init,cP=N} 
2021-06-12T21:18:29.354+00:00 appl[3006]: SoftwareUpgrade I: LoadsFileHandler: Pausing activity
2021-06-12T21:18:29.354+00:00 appl[3006]: SoftwareUpgrade I: Farmer: Paused
2021-06-12T21:18:29.354+00:00 appl[3006]: SoftwareUpgrade[0]: [3964281424] LFH::pauseDownloads() {cI=false,rCT=0,cT=60,a=false,uP=Init,cP=N} <- All activity paused
2021-06-12T21:18:29.354+00:00 appl[3006]: SoftwareUpgrade I: Delayed metric paused/
2021-06-12T21:18:29.354+00:00 appl[3006]: SoftwareUpgrade[0]: [3964281424] SWUH::setSystemState() {s=Init,p=Init,cp=N,tT=0,LFH=(cI=false,rCT=0,cT=60,a=false,uP=Init,cP=N)} <-
2021-06-12T21:18:29.354+00:00 appl[3006]: SoftwareUpgrade I: set_systemid('<removed for privacy>')
2021-06-12T21:18:29.355+00:00 appl[3927]: RoomControl I: No active configuration
2021-06-12T21:18:29.408+00:00 appl[3927]: CECCTRL I: FSM Started
2021-06-12T21:18:29.410+00:00 appl[3927]: ButtonListener I:  button_task key_path '/dev/input/buttons'  camera_lid_path ''
2021-06-12T21:18:29.414+00:00 video[3592]: UDPStream: error setting up listen socket (16), errno: Cannot assign requested address
2021-06-12T21:18:29.298+00:00 video[3592]: QStandardPaths: XDG_RUNTIME_DIR not set, defaulting to '/tmp/runtime-root'
2021-06-12T21:18:29.348+00:00 video[3592]: NvOpenMaxDecoder:: failed to connect PowerManager!NvOpenMaxDecoder:: failed to connect PowerManager!NvOpenMaxDecoder:: failed to connect PowerManager!NvOpenMaxDecoder:: failed to connect PowerManager!NvOpenMaxDecoder:: failed to connect PowerManager!NvOpenMaxDecoder:: failed to connect PowerManager!NvOpenMaxDecoder:: failed to connect PowerManager!NvOpenMaxDecoder:: failed to connect PowerManager!NvOpenMaxDecoder:: failed to connect PowerManager!NvOpenMaxDecoder:: failed to connect PowerManager!NvOpenMaxDecoder:: failed to connect PowerManager!NvOpenMaxDecoder:: failed to connect PowerManager!NvOpenMaxDecoder:: failed to connect PowerManager!NvOpenMaxDecoder:: failed to connect PowerManager!NvOpenMaxDecoder:: failed to connect PowerManager!NvMMLiteOpen : Block : BlockType = 261
2021-06-12T21:18:29.372+00:00 video[3592]: NvMMLiteBlockCreate : Block : BlockType = 261
2021-06-12T21:18:29.378+00:00 video[3592]: NvMMLiteTVMRDecSetAttribute:: Error status reporting set to 1
2021-06-12T21:18:29.650+00:00 eventlog[3927]: FSM [FsmAudio]: setting message timeout to 5000ms
2021-06-12T21:18:29.650+00:00 eventlog[3927]: FSM [FsmMedia]: setting message timeout to 5000ms
2021-06-12T21:18:29.650+00:00 eventlog[3927]: FSM [FsmMain]: setting message timeout to 5000ms
2021-06-12T21:18:29.650+00:00 eventlog[3927]: FSM [FsmProv]: setting message timeout to 5000ms
2021-06-12T21:18:29.650+00:00 eventlog[3927]: FSM [FsmParagent]: setting message timeout to 5000ms
2021-06-12T21:18:29.650+00:00 eventlog[3927]: FSM [FsmAudioFiles]: setting message timeout to 5000ms
2021-06-12T21:18:29.651+00:00 eventlog[3927]: FSM [FsmXapi]: setting message timeout to 5000ms
2021-06-12T21:18:29.651+00:00 eventlog[3927]: FSM [FsmAudSpeakerTrack]: setting message timeout to 5000ms
2021-06-12T21:18:29.651+00:00 eventlog[3927]: FSM [FsmAudioCtrl]: setting message timeout to 5000ms
2021-06-12T21:18:29.653+00:00 eventlog[3927]: Audioio_darling_fpga: using FPGA revision: 21
2021-06-12T21:18:29.659+00:00 eventlog[3927]: alsastream loopback0_in: channels 2 rate 48000 bufsize 2400 periodsize 480
2021-06-12T21:18:29.659+00:00 eventlog[3927]: alsastream loopback0_in: Successfully opened capture pcm hw:Loopback,0,0 in nonblocking mode, framesize 480
2021-06-12T21:18:29.659+00:00 eventlog[3927]: alsastream loopback1_in: channels 2 rate 48000 bufsize 2400 periodsize 480
2021-06-12T21:18:29.659+00:00 eventlog[3927]: alsastream loopback1_in: Successfully opened capture pcm hw:Loopback,0,1 in nonblocking mode, framesize 480
2021-06-12T21:18:29.660+00:00 eventlog[3927]: alsastream loopback2_in: channels 2 rate 48000 bufsize 2400 periodsize 480
2021-06-12T21:18:29.660+00:00 eventlog[3927]: alsastream loopback2_in: Successfully opened capture pcm hw:Loopback,0,2 in nonblocking mode, framesize 480
2021-06-12T21:18:29.660+00:00 eventlog[3927]: alsastream loopback3_in: channels 2 rate 48000 bufsize 2400 periodsize 480
2021-06-12T21:18:29.660+00:00 eventlog[3927]: alsastream loopback3_in: Successfully opened capture pcm hw:Loopback,0,3 in nonblocking mode, framesize 480
2021-06-12T21:18:29.660+00:00 eventlog[3927]: alsastream loopback4_in: channels 2 rate 48000 bufsize 2400 periodsize 480
2021-06-12T21:18:29.661+00:00 eventlog[3927]: alsastream loopback4_in: Successfully opened capture pcm hw:Loopback,0,4 in nonblocking mode, framesize 480
2021-06-12T21:18:29.661+00:00 eventlog[3927]: alsastream loopback5_in: channels 2 rate 48000 bufsize 2400 periodsize 480
2021-06-12T21:18:29.661+00:00 eventlog[3927]: alsastream loopback5_in: Successfully opened capture pcm hw:Loopback,0,5 in nonblocking mode, framesize 480
2021-06-12T21:18:29.661+00:00 eventlog[3927]: alsastream loopback6_in: channels 2 rate 48000 bufsize 2400 periodsize 480
2021-06-12T21:18:29.661+00:00 eventlog[3927]: alsastream loopback6_in: Successfully opened capture pcm hw:Loopback,0,6 in nonblocking mode, framesize 480
2021-06-12T21:18:29.662+00:00 eventlog[3927]: alsastream loopback7_in: channels 2 rate 48000 bufsize 2400 periodsize 480
2021-06-12T21:18:29.662+00:00 eventlog[3927]: alsastream loopback7_in: Successfully opened capture pcm hw:Loopback,0,7 in nonblocking mode, framesize 480
2021-06-12T21:18:29.662+00:00 eventlog[3927]: alsastream loopback_out: channels 1 rate 48000 bufsize 2400 periodsize 480
2021-06-12T21:18:29.662+00:00 eventlog[3927]: alsastream loopback_out: Successfully opened playback pcm hw:Loopback,0,0 in nonblocking mode, framesize 480
2021-06-12T21:18:29.663+00:00 eventlog[3927]: alsa_event_listener: Listening on hw:Loopback
2021-06-12T21:18:30.862+00:00 eventlog[3927]: Setting FIPS mode to false
2021-06-12T21:18:30.864+00:00 eventlog[3927]: platformd: error sending (101): Network is unreachable
2021-06-12T21:18:30.906+00:00 appl[3927]: Paragent I: MSCtrlSubscriber sending MS_Init_Req ip=
2021-06-12T21:18:30.909+00:00 video[3592]: VideoLC I: VLC_initAlloc_Req: Platform: Sunrise
2021-06-12T21:18:30.909+00:00 video[3592]: VideoLC I: Initialize 1 VIDSRCCTRL_FSMs and 1 DISPCTRL_FSMs
2021-06-12T21:18:30.914+00:00 video[3592]: VidSrcCtrl HDMI RX 1: Source Not Connected
2021-06-12T21:18:30.916+00:00 video[3592]: VideoLC[0]: Received VIDSRCCTRL_Init_Cnf from ind 0, status: 0
2021-06-12T21:18:30.916+00:00 video[3592]: VideoLC I: Received VIDSRCCTRL_SignalSourceEvent from HDMI 2 (fsm-ind 0) in init pending: not connected
2021-06-12T21:18:30.916+00:00 video[3592]: VideoLC I: Received SignalFormatEvent from video link 1 (fsm-ind 0, 0x0@0, unknown type, timings not found) in init pending
2021-06-12T21:18:30.916+00:00 video[3592]: VideoLC I: Received SignalTmdsClockEvent from video link 1 (fsm-ind 0, 0) in init pending
2021-06-12T21:18:30.916+00:00 video[3592]: VideoLC I: Received SignalFormatEvent from video link 1 (fsm-ind 0, 0x0@0, unknown type, timings not found) in init pending
2021-06-12T21:18:30.916+00:00 video[3592]: VideoLC[0]: Received DISPCTRL_Init_Cnf from fsm-ind 0, status: 0
2021-06-12T21:18:30.916+00:00 video[3592]: VLC: init camerea control fsm 0
2021-06-12T21:18:30.916+00:00 video[3592]: CameraControlFsm: Initializing FSM
2021-06-12T21:18:30.916+00:00 video[3592]: VideoLC I: VLC_initPendingInitCnf: vidsrc status=0x00010001, disp status=0x00010001
2021-06-12T21:18:30.916+00:00 video[3592]: VideoLC I: do_ReadySignalDisplayEvent LCD 1 present: true
2021-06-12T21:18:30.917+00:00 appl[3927]: HttpClient I: ce-http::Engine::setProxyConfig: proxy mode=Off, url=''
2021-06-12T21:18:30.917+00:00 video[3592]: VideoLC[0]: VLC_commonSubscribeEvent_Req from PARAGENT-0
2021-06-12T21:18:30.917+00:00 video[3592]: VideoLC I: Set RGB quantization range for video source HDMI 2 to 0
2021-06-12T21:18:30.917+00:00 video[3592]: VideoLC[0]: RGB quantization range from video source HDMI 2 confirmed 0
2021-06-12T21:18:30.917+00:00 video[3592]: VideoLC I: do_ReadyInputPreferredResolutionReq HDMI 2 1920x1080@60
2021-06-12T21:18:30.917+00:00 appl[3927]: CECCTRL I: FSM Init
2021-06-12T21:18:30.963+00:00 appl[3927]: CECCTRL I: /dev/cec0 (i 2) Got logical address: 255
2021-06-12T21:18:30.966+00:00 video[3592]: VideoLC I: VIDEOLC_doReadyConfigureInputHdmiCecModeReq:port 2
2021-06-12T21:18:30.966+00:00 video[3592]: VideoLC I: Configure LCD 1 output to 3840x2160@60Hz lvds timing
2021-06-12T21:18:30.968+00:00 video[3592]: androidSetDisplay,65(0): Activated config 0 for w 3840 h 2160 fps 60.0
2021-06-12T21:18:30.978+00:00 appl[3927]: CECCTRL I: /dev/cec0 (i 2) Enabled = true
2021-06-12T21:18:30.985+00:00 video[3592]: VideoLC I: Overscan request for LCD 1 to h:0 v:0
2021-06-12T21:18:30.985+00:00 video[3592]: VideoLC I: VLC_readyQueryInputHwCookie_Req: 1
2021-06-12T21:18:30.985+00:00 video[3592]: VideoLC I: VLC_readyQueryInputHwCookie_Req: 2
2021-06-12T21:18:30.986+00:00 video[3592]: VideoLC I: VLC_readyQueryOutputHwCookie_Req: 1
2021-06-12T21:18:30.986+00:00 video[3592]: VideoLC[0]: Configuration of output LCD 1 to 3840x2160@60Hz timing confirmed
2021-06-12T21:18:30.986+00:00 video[3592]: VideoLC[0]: Overscan confirmed for LCD 1, set to h:0 v:0
2021-06-12T21:18:30.987+00:00 appl[3927]: SipSubscriber I: Not sending SIP stack config because network is down.
2021-06-12T21:18:31.198+00:00 appl[3716]: Last message 'SipSubscriber I: Not' repeated 1 times, suppressed by syslog-ng
2021-06-12T21:18:31.198+00:00 appl[3927]: CAMERA I: serial number configuration is ok
2021-06-12T21:18:31.198+00:00 appl[3927]: FeatureController I: FeatureController Start FeatureController
2021-06-12T21:18:31.198+00:00 appl[3927]: APPL_Swarm I: Swarm: Enabled: false
2021-06-12T21:18:31.199+00:00 appl[3927]: APPL_Swarm I: Swarm: Leader: true
2021-06-12T21:18:31.199+00:00 appl[3927]: APPL_LocalItems I: MicMuteLedControllerImpl::directChannelExistsChanged : directChannelExists: false
2021-06-12T21:18:31.200+00:00 appl[3927]: APPL_Media I: CapabilityControllerImpl::setCapset() reductionLevel = 0, waitForDuoGate = false
2021-06-12T21:18:31.216+00:00 appl[3927]: VoiceControl I: Updated ttparams: is_provider_avs = false, assistant_opted_in = false
2021-06-12T21:18:31.216+00:00 appl[3927]: VoiceControl W: No assistant was running
2021-06-12T21:18:31.236+00:00 appl[3927]: CECCTRL I: /dev/cec0 (i 2) Got logical address: 0
2021-06-12T21:18:31.263+00:00 appl[3927]: GRPC I: grpc log verbosity ERROR no tracers
2021-06-12T21:18:31.288+00:00 appl[3927]: CeMetrics I: Metrics rpc service started
2021-06-12T21:18:31.288+00:00 appl[3927]: PeripheralServiceRpc I: PeripheralService rpc service started
2021-06-12T21:18:31.292+00:00 appl[3927]: APPL_Presentation[0]: PresentationControllerImpl::setTokenBasedView [CMD] minimize=false
2021-06-12T21:18:31.292+00:00 appl[3927]: byod I: Restarting byod API server due to config change. max_clients=30 call_control=false share_to_client=false share_from_client=true temporarily_deactivated=false
2021-06-12T21:18:31.293+00:00 appl[3927]: byod I: Restarting byod API server due to config change. max_clients=30 call_control=false share_to_client=false share_from_client=true temporarily_deactivated=true
2021-06-12T21:18:31.316+00:00 appl[3927]: msctrl ERROR: UsbCamOut::outputChanged: mixer does not exist!
2021-06-12T21:18:31.316+00:00 appl[3927]: APPL_ConfCtrl I: LocalParticipantImpl::doSetup 
2021-06-12T21:18:31.316+00:00 appl[3927]: APPL_ConfCtrl I: LocalParticipantImpl::setupVideoGates creating 2 localVideoInputGates
2021-06-12T21:18:31.316+00:00 appl[3927]: APPL_ConfCtrl I: LocalParticipantImpl::setupVideoGates creating 1 localVideoOutputGates
2021-06-12T21:18:31.325+00:00 appl[3927]: Wx2 I: void ConferenceControl::{anonymous}::Impl::start_or_stop_controller(ConferenceControl::{anonymous}::ControllerTransitionReason) wx2_mode_enabled=false, cloud_aware_enabled=false, account_complete=false, network_ready=false, interface=LAN, system_ready_=false, software_supported=true, reason=initialized, start_or_stop_count=0, prior_starts=0, prior_stops=0
2021-06-12T21:18:31.325+00:00 appl[3927]: Wx2 I: bool ConferenceControl::{anonymous}::Impl::should_provision_shared_account() PersonalMode=false,personal_account_complete=false, !shared_account_complete=true, !shared_account_provisioner_->is_running()=true
2021-06-12T21:18:31.325+00:00 appl[3927]: Wx2 I: CallHistoryClient: Stopping
2021-06-12T21:18:31.325+00:00 appl[3927]: MainEvents I: MainEventLogProducerImpl created
2021-06-12T21:18:31.335+00:00 appl[3927]: APPL_ConfCtrl ERROR: Unable to enable BYOD Mode. A valid IPv4 address is required.
2021-06-12T21:18:31.335+00:00 appl[3927]: CAMERA I: CameraFacade::Init_doCAMInitReq
2021-06-12T21:18:31.335+00:00 appl[3927]: DarlingCameraConnector I: Trying to connect to camera...
2021-06-12T21:18:31.336+00:00 eventlog[3927]: doric: connectImpl: connect() to '169.254.1.30:13496' failed: Network is unreachable<trunc>
2021-06-12T21:18:31.336+00:00 eventlog[3927]: Transport error
2021-06-12T21:18:31.336+00:00 appl[3927]: DarlingCameraConnector I: Connection error
2021-06-12T21:18:31.336+00:00 appl[3927]: msctrl W: void msctrl::VideoMixer::Impl::configVC() Attempt to reconfigure mixer with exact same settings as last time mixerId=[id=15] state=allocMedia  mediaId=15 std=0, height=-1 width=-1
2021-06-12T21:18:31.429+00:00 appl[3927]: APPL_Media I: CapabilityControllerImpl::setCapset() reductionLevel = 0, waitForDuoGate = false
2021-06-12T21:18:31.438+00:00 appl[3927]: DATACTRL I: FECCCAPSREQ(): received global controller fecc capabilities
2021-06-12T21:18:31.462+00:00 video[3592]: VideoLC I: PowerManagement, request standby state off
2021-06-12T21:18:31.462+00:00 video[3592]: VideoLC I: PowerManagement confirm, backlight on
2021-06-12T21:18:31.462+00:00 appl[3927]: MainEvents I: LocalParticipantCreated(p=1)
2021-06-12T21:18:31.462+00:00 appl[3927]: Wx2 I: void ConferenceControl::{anonymous}::Impl::start_or_stop_controller(ConferenceControl::{anonymous}::ControllerTransitionReason) wx2_mode_enabled=false, cloud_aware_enabled=false, account_complete=false, network_ready=false, interface=LAN, system_ready_=true, software_supported=true, reason=local-participant-created, start_or_stop_count=1, prior_starts=0, prior_stops=0
2021-06-12T21:18:31.463+00:00 appl[3927]: Wx2 I: bool ConferenceControl::{anonymous}::Impl::should_provision_shared_account() PersonalMode=false,personal_account_complete=false, !shared_account_complete=true, !shared_account_provisioner_->is_running()=true
2021-06-12T21:18:31.464+00:00 appl[3927]: APPL_Addons I: LayoutInfoForTranscodedImpl::LayoutInfoForTranscodedImpl Initialized with waiting time=0ms
2021-06-12T21:18:31.464+00:00 appl[3927]: APPL_Addons I: SelfviewControlImpl::SelfviewControlImpl application created
2021-06-12T21:18:31.470+00:00 appl[3927]: AutoPairingManager I: NOD not Started
2021-06-12T21:18:31.470+00:00 appl[3927]: FacerecMediaControl I: FacerecMediaControl supportType 2 is_board true
2021-06-12T21:18:31.471+00:00 appl[3927]: APPL_Addons I: CurrentlySpeaking::CurrentlySpeaking application created
2021-06-12T21:18:31.471+00:00 appl[3927]: APPL_Addons I: MicMuteCtrl::MicMuteCtrl application created
2021-06-12T21:18:31.471+00:00 appl[3927]: MainEvents I: Mic Unmuted
2021-06-12T21:18:31.472+00:00 appl[3927]: APPL_Addons I: MusicMode : deactivate
2021-06-12T21:18:31.474+00:00 appl[3927]: APPL_Addons I: denoise: not active
2021-06-12T21:18:31.476+00:00 appl[3927]: MainEvents I: LocalLayoutToBeSet outputNo=1 resolutionChangedSameAspect=false
2021-06-12T21:18:31.476+00:00 appl[3927]: MainEvents I: LayoutUpdated(p=1) output=1 og=107 c=1, frame[GUI] Gui p=1 src=1 ig=-1 csi=0xffffffff type=- avatar=0 reso=-1/-1 crop=0/0/1000/1000 x=0 y=0 w=10000 h=10000 l=0 b=0 m=0 Letterbox fcref=0 wbSession=0 wbUrl= pip=0
2021-06-12T21:18:31.481+00:00 eventlog[3927]: Audioio_darling_fpga: audio_input thread starting
2021-06-12T21:18:31.482+00:00 appl[3006]: SoftwareUpgrade[0]: [3964281424] SWUH::onMainReady() {s=Init,p=Init,cp=N,tT=0,LFH=(cI=false,rCT=0,cT=60,a=false,uP=Init,cP=N)} 
2021-06-12T21:18:31.482+00:00 appl[3006]: SoftwareUpgrade[0]: [3964281424] SWUH::evaluateLastUpgrade() {s=Init,p=Init,cp=N,tT=0,LFH=(cI=false,rCT=0,cT=60,a=false,uP=Init,cP=N)} 
2021-06-12T21:18:31.483+00:00 eventlog[3927]: Audioio_darling_fpga: ftdi_new failed
2021-06-12T21:18:31.483+00:00 eventlog[3927]: Received signal SIGABRT (6) in thread 0xe5397ba0, TID 4220 (AudioIO)
2021-06-12T21:18:31.483+00:00 eventlog[3927]: Registers:
2021-06-12T21:18:31.483+00:00 eventlog[3927]: R0:     00000000 R1:   e53971a0 R2:    00000000 R3:   00000008
2021-06-12T21:18:31.483+00:00 eventlog[3927]: R4:     00000006 R5:   7fffffff R6:    e816a8f8 R7:   000000af
2021-06-12T21:18:31.483+00:00 eventlog[3927]: R8:     17642dd0 R9:   00000002 R10:   11019480 FP:   e5393000
2021-06-12T21:18:31.483+00:00 eventlog[3927]: PC:     e691dcbc IP:   00000000 SP:    e53971a0 LR:   e53971a0
2021-06-12T21:18:31.483+00:00 eventlog[3927]: ERR:    00000000 CPSR: 00000010 FAULT: 00000000 TRAP: 00000000
2021-06-12T21:18:31.483+00:00 eventlog[3927]: OLDMSK: 00000000
2021-06-12T21:18:31.483+00:00 eventlog[3927]: Task                Type Pri  TID  STACK PTR  %CPU  %PROC TIME+     STACK        AFFINITY
2021-06-12T21:18:31.483+00:00 eventlog[3927]: -----------------------------------------------------------------------------------------
2021-06-12T21:18:31.483+00:00 appl[3006]: SoftwareUpgrade[0]: [] ImageCollector::detect_mode (None) 
2021-06-12T21:18:31.483+00:00 eventlog[3927]: CustomIconQueue      OT   0   3989 0xe65da000   0.0   0.0  0:00.000 13472/32768  0-3 
2021-06-12T21:18:31.483+00:00 eventlog[3927]: applstart            OT   0   3927 0x00000000   3.6  68.0  0:02.134     0/0      0-3 
2021-06-12T21:18:31.483+00:00 eventlog[3927]: jebus_mainloop       OT   0   4016 0xe6574000   0.0   0.1  0:00.004 15576/409600 0-3 
2021-06-12T21:18:31.483+00:00 eventlog[3927]: notify               RR  25   4017 0xe6535000   0.0   0.1  0:00.002 15188/32768  0-3 
2021-06-12T21:18:31.483+00:00 eventlog[3927]: shmemdev             RR  25   4023 0xe652b000   0.0   0.0  0:00.001 13816/32768  0-3 
2021-06-12T21:18:31.484+00:00 eventlog[3927]: FsmParagent          OT   0   4025 0xe5e80000   0.1   2.0  0:00.062 32520/524288 0-3 
2021-06-12T21:18:31.484+00:00 eventlog[3927]: FsmMain              OT   0   4024 0xe6080000   0.7  13.8  0:00.434 43512/524288 0-3 
2021-06-12T21:18:31.484+00:00 eventlog[3927]: FsmXapi              OT   0   4028 0xe6509000   0.4   8.3  0:00.259 35092/131072 0-3 
2021-06-12T21:18:31.485+00:00 eventlog[3927]: FsmProv              OT   0   4027 0xe5c80000   0.0   0.0  0:00.001 15980/524288 0-3 
2021-06-12T21:18:31.485+00:00 eventlog[3927]: FsmAudio             RR  28   4030 0xe605e000   0.3   5.3  0:00.167 25780/131072 2-3 
2021-06-12T21:18:31.485+00:00 eventlog[3927]: FsmMedia             RR  20   4029 0xe5a60000   0.0   0.1  0:00.002 15980/655360 0-3 
2021-06-12T21:18:31.485+00:00 eventlog[3927]: FsmAudioFiles        RR  25   4031 0xe604c000   0.0   0.0  0:00.000 15980/65536  0-3 
2021-06-12T21:18:31.486+00:00 eventlog[3927]: FsmAudSpeakerTrack   OT   0   4032 0xe602a000   0.0   0.0  0:00.000 15980/131072 0-3 
2021-06-12T21:18:31.486+00:00 eventlog[3927]: FsmAudioCtrl         OT   0   4033 0xe6008000   0.0   0.0  0:00.000 15980/131072 0-3 
2021-06-12T21:18:31.486+00:00 appl[3006]: SoftwareUpgrade I: === ImageCollector updated ===
2021-06-12T21:18:31.486+00:00 appl[3006]: SoftwareUpgrade I:   activeSource='/mnt/base/active/current.loads'
2021-06-12T21:18:31.486+00:00 appl[3006]: SoftwareUpgrade I:   s53200 (<-- that's me!) @ ce10.4.1.1 85ff0a04877 2021-05-12
2021-06-12T21:18:31.486+00:00 eventlog[3927]: jpegoutlib           OT   0   4057 0xe5e6c000   0.0   0.0  0:00.000 13276/32768  0-3 
2021-06-12T21:18:31.486+00:00 eventlog[3927]: jpegoutlib           OT   0   4056 0xe5e76000   0.0   0.0  0:00.000 13276/32768  0-3 
2021-06-12T21:18:31.486+00:00 appl[3006]: SoftwareUpgrade I:     url: https://binaries.webex.com/collaboration-endpoint-ce-production-stable/20210519105032/sunrise.pkg
2021-06-12T21:18:31.486+00:00 appl[3006]: SoftwareUpgrade I:     package: sunrise.pkg
2021-06-12T21:18:31.486+00:00 appl[3006]: SoftwareUpgrade I:     targets: 
2021-06-12T21:18:31.486+00:00 appl[3006]: SoftwareUpgrade I:     checksum: 5f433affaaa0e7b1f150dd9e8139252204babecf84e6bd262f895dbbebcf6ed61ea2c6b6433abef5d077a3838081500ff54b520de2380dd20426e85e0719c56c
2021-06-12T21:18:31.486+00:00 appl[3006]: SoftwareUpgrade I:   Idefix @ ce10.4.1.1 85ff0a04877 2021-05-12
2021-06-12T21:18:31.486+00:00 appl[3006]: SoftwareUpgrade I:     url: /mnt/base/active/peripherals/idefix.pkg (exists)
2021-06-12T21:18:31.486+00:00 appl[3006]: SoftwareUpgrade I:     package: idefix.pkg
2021-06-12T21:18:31.486+00:00 appl[3006]: SoftwareUpgrade I:     targets: 102300-3,102310-0,102310-1,101282-0
2021-06-12T21:18:31.486+00:00 appl[3006]: SoftwareUpgrade I:     checksum: 0241d658a06b256573fafb1708c11c3da3f82e23b4a02717688a47ca584329c7e06b1480d1da70e5cab807115ef1ab4db7ed093bca413bf2cb55bf7bf6a7c662
2021-06-12T21:18:31.486+00:00 appl[3006]: SoftwareUpgrade[0]: [] ImageCollector::detect_mode (Current) <-
2021-06-12T21:18:31.486+00:00 eventlog[3927]: HttpFeedbackInvoker  OT   0   4058 0xe5e20000   0.0   0.0  0:00.000 13696/32768  0-3 
2021-06-12T21:18:31.486+00:00 eventlog[3927]: XapiHTTPInvoker      OT   0   4059 0xe5e0e000   0.0   0.0  0:00.000 13528/65536  0-3 
2021-06-12T21:18:31.486+00:00 eventlog[3927]: Roomcontrol invoker  OT   0   4060 0xe5e04000   0.0   0.0  0:00.000 13276/32768  0-3 
2021-06-12T21:18:31.486+00:00 eventlog[3927]: audioDiagnostics     OT   0   4065 0xe5a08000   0.0   0.0  0:00.000 13436/81920  2-3 
2021-06-12T21:18:31.486+00:00 eventlog[3927]: Socket               OT   0   4070 0xe5464000   0.0   0.0  0:00.000 13800/65536  0-3 
2021-06-12T21:18:31.486+00:00 appl[3006]: SoftwareUpgrade I: Farmer: (Re-/)offering images to all peripherals...
2021-06-12T21:18:31.486+00:00 appl[3006]: SoftwareUpgrade[0]: [3964281424] SWUH::evaluateLastUpgrade() {s=Init,p=HasL,cp=N,tT=0,LFH=(cI=false,rCT=0,cT=60,a=false,uP=HasL,cP=N)} <-
2021-06-12T21:18:31.486+00:00 appl[3006]: SoftwareUpgrade I: Sending 2 queued metrics
2021-06-12T21:18:31.486+00:00 eventlog[3927]: CurlEngine           OT   0   4068 0xe5476000   0.0   0.0  0:00.000 14252/262144 0-3 
2021-06-12T21:18:31.487+00:00 appl[3006]: SoftwareUpgrade[0]: [3964281424] SWUH::onMainReady() {s=Init,p=HasL,cp=N,tT=0,LFH=(cI=false,rCT=0,cT=60,a=false,uP=HasL,cP=N)} <-
2021-06-12T21:18:31.487+00:00 appl[3006]: SoftwareUpgrade[0]: [3964281424] SWUH::setSystemState() {s=Init,p=HasL,cp=N,tT=0,LFH=(cI=false,rCT=0,cT=60,a=false,uP=HasL,cP=N)} state=1
2021-06-12T21:18:31.487+00:00 appl[3006]: SoftwareUpgrade I: Resuming
2021-06-12T21:18:31.487+00:00 appl[3006]: SoftwareUpgrade[0]: [3964281424] LFH::resumeDownloads() {cI=false,rCT=0,cT=60,a=false,uP=HasL,cP=N} 
2021-06-12T21:18:31.487+00:00 appl[3006]: SoftwareUpgrade I: LoadsFileHandler: Resuming activity in state N
2021-06-12T21:18:31.487+00:00 appl[3006]: SoftwareUpgrade I: Farmer: Resumed
2021-06-12T21:18:31.487+00:00 eventlog[3927]: CECCTRL              OT   0   4071 0xe545a000   0.0   0.0  0:00.000 13696/32768  0-3 
2021-06-12T21:18:31.487+00:00 appl[3006]: SoftwareUpgrade[0]: [3964281424] LFH::resumeDownloads() {cI=false,rCT=0,cT=60,a=false,uP=HasL,cP=N} <- All activity resumed
2021-06-12T21:18:31.487+00:00 eventlog[3927]: usbgadget-monitor    OT   0   4067 0xe54b8000   0.0   0.0  0:00.001 21928/81920  0-3 
2021-06-12T21:18:31.487+00:00 appl[3006]: SoftwareUpgrade[0]: [3964281424] SWUH::setSystemState() {s=Rdy,p=HasL,cp=N,tT=0,LFH=(cI=false,rCT=0,cT=60,a=false,uP=HasL,cP=N)} <-
2021-06-12T21:18:31.487+00:00 appl[3006]: SoftwareUpgrade[0]: [3964281424] SWUH::setSystemState() {s=Rdy,p=HasL,cp=N,tT=0,LFH=(cI=false,rCT=0,cT=60,a=false,uP=HasL,cP=N)} state=1
2021-06-12T21:18:31.487+00:00 appl[3006]: SoftwareUpgrade I: Resuming
2021-06-12T21:18:31.487+00:00 appl[3006]: SoftwareUpgrade[0]: [3964281424] LFH::resumeDownloads() {cI=false,rCT=0,cT=60,a=false,uP=HasL,cP=N} 
2021-06-12T21:18:31.487+00:00 appl[3006]: SoftwareUpgrade I: LoadsFileHandler: Resuming activity in state N
2021-06-12T21:18:31.487+00:00 appl[3006]: SoftwareUpgrade I: Farmer: Resumed
2021-06-12T21:18:31.487+00:00 appl[3006]: SoftwareUpgrade[0]: [3964281424] LFH::resumeDownloads() {cI=false,rCT=0,cT=60,a=false,uP=HasL,cP=N} <- All activity resumed
2021-06-12T21:18:31.487+00:00 eventlog[3927]: CECInvoker           OT   0   4073 0xe5446000   0.1   1.2  0:00.037 16076/32768  0-3 
2021-06-12T21:18:31.487+00:00 appl[3006]: SoftwareUpgrade[0]: [3964281424] SWUH::setSystemState() {s=Rdy,p=HasL,cp=N,tT=0,LFH=(cI=false,rCT=0,cT=60,a=false,uP=HasL,cP=N)} <-
2021-06-12T21:18:31.487+00:00 eventlog[3927]: CEC-Status           OT   0   4072 0xe5450000   0.0   0.0  0:00.000 14792/32768  0-3 
2021-06-12T21:18:31.487+00:00 eventlog[3927]: ButtonListener       RR  20   4074 0xe8166000   0.0   0.0  0:00.000 14676/16384  0-3 
2021-06-12T21:18:31.487+00:00 eventlog[3927]: Websocket server     OT   0   4085 0xe5424000   0.0   0.0  0:00.000 15472/131072 0-3 
2021-06-12T21:18:31.487+00:00 eventlog[3927]: TimerThread          RR  30   4086 0xe541a000   0.0   0.0  0:00.000 13320/32768  0-3 
2021-06-12T21:18:31.487+00:00 eventlog[3927]: audioio_darling_fpga_lineout OT   0   4087 0xe6502000   0.0   0.0  0:00.000 13436/20480  3 
2021-06-12T21:18:31.487+00:00 eventlog[3927]: alsaevent            OT   0   4089 0xe53fe000   0.0   0.0  0:00.000 19736/20480  0-3 
2021-06-12T21:18:31.487+00:00 eventlog[3927]: AudioIO              RR  29   4220 0xe5393000   0.0   0.2  0:00.005 15676/30720  3 
2021-06-12T21:18:31.487+00:00 eventlog[3927]: LedTask              OT   0   4221 0xe538d000   0.0   0.0  0:00.000 13752/16384  0-3 
2021-06-12T21:18:31.487+00:00 eventlog[3927]: PeripheralPairing    OT   0   4222 0xe536b000   0.0   0.1  0:00.003 30120/131072 0-3 
2021-06-12T21:18:31.487+00:00 eventlog[3927]: poll_camera          OT   0   4223 0xe5365000   0.0   0.0  0:00.000 16244/16384  0-3 
2021-06-12T21:18:31.488+00:00 eventlog[3927]: audioctrl            OT   0   4261 0xe5343000   0.0   0.3  0:00.009 17048/131072 0-3 
2021-06-12T21:18:31.488+00:00 eventlog[3927]: msctrl               OT   0   4263 0xe49a7000   0.0   0.3  0:00.008 15492/262144 0-3 
2021-06-12T21:18:31.488+00:00 eventlog[3927]: msctrl_cb            OT   0   4262 0xe4b7f000   0.0   0.1  0:00.002 14108/262144 0-3 
2021-06-12T21:18:31.488+00:00 eventlog[3927]: audgraph-0           RR  28   4279 0xe5321000   0.0   0.0  0:00.000 13436/131072 2-3 
2021-06-12T21:18:31.488+00:00 eventlog[3927]: audgraph-1           RR  28   4280 0xe28e0000   0.0   0.0  0:00.000 13436/131072 2-3 
2021-06-12T21:18:31.488+00:00 eventlog[3927]: audgraph_worker      RR  15   4282 0xe530f000   0.0   0.0  0:00.000 13396/65536  2-3 
2021-06-12T21:18:31.488+00:00 eventlog[3927]: VideoStreamService   OT   0   4309 0xe5305000   0.0   0.0  0:00.000 13276/32768  0-3 
2021-06-12T21:18:31.489+00:00 eventlog[3927]: miracast             OT   0   4336 0xe2827000   0.0   0.0  0:00.000 13296/131072 0-3 
2021-06-12T21:18:31.489+00:00 eventlog[3927]: byod                 OT   0   4337 0xe2805000   0.0   0.0  0:00.000 15320/131072 0-3 
2021-06-12T21:18:31.489+00:00 eventlog[3927]: wx2-uds-servers      OT   0   4345 0xe2448000   0.0   0.0  0:00.000 13296/131072 0-3 
2021-06-12T21:18:31.489+00:00 eventlog[3927]: ws-client            OT   0   4346 0xe2426000   0.0   0.0  0:00.000 13296/131072 0-3 
2021-06-12T21:18:31.489+00:00 eventlog[3927]: onprem-uds-servers   OT   0   4350 0xe2022000   0.0   0.0  0:00.000 13296/131072 0-3 
2021-06-12T21:18:31.489+00:00 eventlog[3927]: PdfInvoker           OT   0   4351 0xe4f0d000   0.0   0.0  0:00.000 13276/32768  0-3 
2021-06-12T21:18:31.490+00:00 eventlog[3927]: -------------------------------------------------------------------------------------
2021-06-12T21:18:31.490+00:00 eventlog[3927]: Cpu:  1.3%proc, 34.0%other, 64.6%idle       Total time:  0:03.147
2021-06-12T21:18:31.490+00:00 eventlog[3927]: *** Dumping proc start
2021-06-12T21:18:31.490+00:00 eventlog[3927]: FsmMain currently processing: EPAppl-0 message EPAppl_InvokeStdFunction from ***-3987 (started 27744 us ago)
2021-06-12T21:18:31.490+00:00 eventlog[3927]: FsmParagent last processed: PARAGENT-0 message PARAGENT_InvokeFunction from ***-2051 (started 6481 us ago)
2021-06-12T21:18:31.490+00:00 eventlog[3927]: FsmProv last processed: Prov-0 message Prov_InvokeTTFunction from ***-2054 (started 8296 us ago)
2021-06-12T21:18:31.490+00:00 eventlog[3927]: FsmXapi last processed: XapiFsm-0 message XAPI_Sync from ***-65535 (started 9604 us ago)
2021-06-12T21:18:31.490+00:00 eventlog[3927]: FsmMedia last processed: RtpStack-0 message RTP_Init_Req from MSCtrl-0 (started 502206 us ago)
2021-06-12T21:18:31.490+00:00 eventlog[3927]: FsmAudio last processed: AudGraph-0 message AudGraph_SetupDone from AUDIOCTRL-0 (started 8468 us ago)
2021-06-12T21:18:31.490+00:00 eventlog[3927]: FsmAudioFiles last processed: CECCTRL-0 message ********** from ***-65535 (started 60040490 us ago)
2021-06-12T21:18:31.490+00:00 eventlog[3927]: FsmAudSpeakerTrack last processed: CECCTRL-0 message ********** from ***-65535 (started 60040490 us ago)
2021-06-12T21:18:31.490+00:00 eventlog[3927]: FsmAudioCtrl last processed: AUDIOCTRL-0 message Audgraph_Setup_Done_Confirmed from ***-65535 (started 8394 us ago)
2021-06-12T21:18:31.490+00:00 eventlog[3927]: *** Dumping proc end
2021-06-12T21:18:31.490+00:00 eventlog[3927]: *** product/sunrise/common/target/main/main.c(198): Dumping pools start
2021-06-12T21:18:31.490+00:00 eventlog[3927]: Pool stats 128:
2021-06-12T21:18:31.490+00:00 eventlog[3927]:       AUDIOCTRL-  0 ->             ***-65535             POOL_msg: count:   60
2021-06-12T21:18:31.490+00:00 eventlog[3927]:      VIDMON_FSM-  0 ->             ***-65535             POOL_msg: count:    1
2021-06-12T21:18:31.490+00:00 eventlog[3927]:             ***-65535 ->             ***-65535             POOL_msg: count:   70
2021-06-12T21:18:31.490+00:00 eventlog[3927]:        PARAGENT-  0 ->             ***-65535             POOL_msg: count:   16
2021-06-12T21:18:31.490+00:00 eventlog[3927]:       VIDEOCTRL-  0 ->             ***-65535             POOL_msg: count:   49
2021-06-12T21:18:31.490+00:00 eventlog[3927]:          EPAppl-  0 ->             ***-65535             POOL_msg: count:    3
2021-06-12T21:18:31.490+00:00 eventlog[3927]:             ***-65535 ->          EPAppl-  0 EPAppl_Audgraph_Setup_Done: count:    1
2021-06-12T21:18:31.490+00:00 eventlog[3927]: Pool stats 256:
2021-06-12T21:18:31.490+00:00 eventlog[3927]:       AUDIOCTRL-  0 ->             ***-65535             POOL_msg: count:   11
2021-06-12T21:18:31.490+00:00 eventlog[3927]:       VIDEOCTRL-  0 ->             ***-65535             POOL_msg: count:   11
2021-06-12T21:18:31.490+00:00 eventlog[3927]:             ***-65535 ->          EPAppl-  0 EPAppl_DiagnosticMessage_Req: count:   30
2021-06-12T21:18:31.490+00:00 eventlog[3927]:        PARAGENT-  0 ->             ***-65535             POOL_msg: count:    1
2021-06-12T21:18:31.490+00:00 eventlog[3927]:             ***-2051 ->          EPAppl-  0 EPAppl_InvokeStdFunction: count:    2
2021-06-12T21:18:31.490+00:00 eventlog[3927]:             ***-  9 ->             ***-65535             POOL_msg: count:    3
2021-06-12T21:18:31.490+00:00 eventlog[3927]:             ***- 11 ->             ***-65535             POOL_msg: count:    1
2021-06-12T21:18:31.490+00:00 eventlog[3927]:             ***- 46 ->             ***-65535             POOL_msg: count:    1
2021-06-12T21:18:31.490+00:00 eventlog[3927]:             ***- 62 ->             ***-65535             POOL_msg: count:    1
2021-06-12T21:18:31.490+00:00 eventlog[3927]:             ***- 58 ->          EPAppl-  0 EPAppl_InvokeStdFunction: count:    3
2021-06-12T21:18:31.490+00:00 eventlog[3927]:             ***- 12 ->          EPAppl-  0 EPAppl_InvokeStdFunction: count:    2
2021-06-12T21:18:31.490+00:00 eventlog[3927]:             ***-2054 ->             ***-65535             POOL_msg: count:    1
2021-06-12T21:18:31.490+00:00 eventlog[3927]:             ***-2051 ->             ***-65535             POOL_msg: count:    2
2021-06-12T21:18:31.490+00:00 eventlog[3927]:             ***-65535 ->             ***-65535             POOL_msg: count:   20
2021-06-12T21:18:31.490+00:00 eventlog[3927]:             ***-  1 ->             ***-65535             POOL_msg: count:    1
2021-06-12T21:18:31.490+00:00 eventlog[3927]:             ***-3987 ->          EPAppl-  0 EPAppl_InvokeStdFunction: count:    1
2021-06-12T21:18:31.490+00:00 eventlog[3927]:             ***-65535 ->          EPAppl-  0 EPAppl_DiagnosticGroupMessage_Req: count:    6
2021-06-12T21:18:31.490+00:00 eventlog[3927]:             ***-216 ->             ***-65535             POOL_msg: count:    1
2021-06-12T21:18:31.490+00:00 eventlog[3927]:             ***-5600 ->             ***-65535             POOL_msg: count:    2
2021-06-12T21:18:31.490+00:00 eventlog[3927]: Pool stats 512:
2021-06-12T21:18:31.490+00:00 eventlog[3927]:        PARAGENT-  0 ->             ***-65535             POOL_msg: count:    2
2021-06-12T21:18:31.490+00:00 eventlog[3927]:       AUDIOCTRL-  0 ->             ***-65535             POOL_msg: count:    4
2021-06-12T21:18:31.490+00:00 eventlog[3927]:       VIDEOCTRL-  0 ->             ***-65535             POOL_msg: count:    2
2021-06-12T21:18:31.490+00:00 eventlog[3927]:             ***-65535 ->             ***-65535             POOL_msg: count:  992
2021-06-12T21:18:31.490+00:00 eventlog[3927]: Pool stats 1024:
2021-06-12T21:18:31.490+00:00 eventlog[3927]:       AUDIOCTRL-  0 ->             ***-65535             POOL_msg: count:    3
2021-06-12T21:18:31.490+00:00 eventlog[3927]:             ***-65535 ->             ***-65535             POOL_msg: count:  147
2021-06-12T21:18:31.490+00:00 eventlog[3927]: Pool stats 2048:
2021-06-12T21:18:31.490+00:00 eventlog[3927]:             ***-65535 ->             ***-65535             POOL_msg: count:  700
2021-06-12T21:18:31.490+00:00 eventlog[3927]: Pool stats 4096:
2021-06-12T21:18:31.490+00:00 eventlog[3927]:       AUDIOCTRL-  0 ->             ***-65535             POOL_msg: count:   16
2021-06-12T21:18:31.490+00:00 eventlog[3927]:             ***-65535 ->             ***-65535             POOL_msg: count:   84
2021-06-12T21:18:31.490+00:00 eventlog[3927]: Pool stats 8192:
2021-06-12T21:18:31.490+00:00 eventlog[3927]:             ***-65535 ->             ***-65535             POOL_msg: count:   64
2021-06-12T21:18:31.490+00:00 eventlog[3927]: Pool stats 16384:
2021-06-12T21:18:31.490+00:00 eventlog[3927]:             ***-65535 ->             ***-65535             POOL_msg: count: 2000
2021-06-12T21:18:31.490+00:00 eventlog[3927]: Pool stats 36864:
2021-06-12T21:18:31.490+00:00 eventlog[3927]:             ***-65535 ->             ***-65535             POOL_msg: count:   40
2021-06-12T21:18:31.490+00:00 eventlog[3927]: Pool stats 64128:
2021-06-12T21:18:31.490+00:00 eventlog[3927]:             ***-65535 ->             ***-65535             POOL_msg: count:    2
2021-06-12T21:18:31.490+00:00 eventlog[3927]: Pool stats 73728:
2021-06-12T21:18:31.490+00:00 eventlog[3927]:             ***-65535 ->             ***-65535             POOL_msg: count:    2
2021-06-12T21:18:31.490+00:00 eventlog[3927]: Pool stats 100992:
2021-06-12T21:18:31.490+00:00 eventlog[3927]:             ***-65535 ->             ***-65535             POOL_msg: count:   10
2021-06-12T21:18:31.490+00:00 eventlog[3927]: Pool stats 339328:
2021-06-12T21:18:31.490+00:00 eventlog[3927]:             ***-65535 ->             ***-65535             POOL_msg: count:    4
2021-06-12T21:18:31.490+00:00 eventlog[3927]: *** Dumping pools end
2021-06-12T21:18:31.490+00:00 eventlog[3927]: File descriptors
2021-06-12T21:18:31.491+00:00 eventlog[3927]: 0 /dev/null 
2021-06-12T21:18:31.491+00:00 eventlog[3927]: 1 socket:[44407] AF_UNIX: Unnamed -> AF_UNIX: /run/systemd/journal/stdout
2021-06-12T21:18:31.491+00:00 eventlog[3927]: 2 socket:[44408] AF_UNIX: Unnamed -> AF_UNIX: /run/systemd/journal/stdout
2021-06-12T21:18:31.491+00:00 eventlog[3927]: 3 anon_inode:[eventfd] 
2021-06-12T21:18:31.491+00:00 eventlog[3927]: 4 anon_inode:[timerfd] 
2021-06-12T21:18:31.491+00:00 eventlog[3927]: 5 anon_inode:[eventfd] 
2021-06-12T21:18:31.491+00:00 eventlog[3927]: 6 anon_inode:[timerfd] 
2021-06-12T21:18:31.491+00:00 eventlog[3927]: 7 /sys/devices/7000c400.i2c/i2c-1/1-0050/eeprom 
2021-06-12T21:18:31.491+00:00 eventlog[3927]: 8 /sys/devices/virtual/thermal/thermal_zone0/temp 
2021-06-12T21:18:31.491+00:00 eventlog[3927]: 9 /sys/devices/virtual/thermal/thermal_zone2/temp 
2021-06-12T21:18:31.491+00:00 eventlog[3927]: 10 /sys/devices/virtual/thermal/thermal_zone1/temp 
2021-06-12T21:18:31.491+00:00 eventlog[3927]: 11 /sys/devices/virtual/thermal/thermal_zone3/temp 
2021-06-12T21:18:31.491+00:00 eventlog[3927]: 12 /sys/devices/virtual/thermal/thermal_zone6/temp 
2021-06-12T21:18:31.491+00:00 eventlog[3927]: 13 /sys/devices/virtual/thermal/thermal_zone4/temp 
2021-06-12T21:18:31.492+00:00 eventlog[3927]: 14 /sys/devices/virtual/thermal/thermal_zone5/temp 
2021-06-12T21:18:31.492+00:00 eventlog[3927]: 15 /sys/devices/7000c400.i2c/i2c-1/1-0018/hwmon/hwmon5/temp1_input 
2021-06-12T21:18:31.492+00:00 eventlog[3927]: 16 /sys/devices/pwm-fan/rpm_measured 
2021-06-12T21:18:31.492+00:00 eventlog[3927]: 17 /sys/kernel/debug/tegra_fan/target_pwm 
2021-06-12T21:18:31.492+00:00 eventlog[3927]: 18 socket:[44612] AF_UNIX: Unnamed -> AF_UNIX: /run/dbus/system_bus_socket
2021-06-12T21:18:31.492+00:00 eventlog[3927]: 19 socket:[46770] AF_UNIX: Abstract -> 
2021-06-12T21:18:31.492+00:00 eventlog[3927]: 20 socket:[46771] AF_UNIX: Unnamed -> 
2021-06-12T21:18:31.492+00:00 eventlog[3927]: 21 /dev/shm/smcfg 
2021-06-12T21:18:31.492+00:00 eventlog[3927]: 22 anon_inode:[eventfd] 
2021-06-12T21:18:31.492+00:00 eventlog[3927]: 23 /dev/shm/smbp 
2021-06-12T21:18:31.492+00:00 eventlog[3927]: 24 anon_inode:[eventpoll] 
2021-06-12T21:18:31.492+00:00 eventlog[3927]: 25 anon_inode:[timerfd] 
2021-06-12T21:18:31.492+00:00 eventlog[3927]: 26 /sys/devices/system/cpu/cpufreq/policy0/cpuinfo_cur_freq 
2021-06-12T21:18:31.492+00:00 eventlog[3927]: 27 anon_inode:[eventpoll] 
2021-06-12T21:18:31.492+00:00 eventlog[3927]: 28 anon_inode:[eventfd] 
2021-06-12T21:18:31.492+00:00 eventlog[3927]: 29 /config/pairingdb 
2021-06-12T21:18:31.492+00:00 eventlog[3927]: 30 /sys/devices/system/cpu/cpufreq/policy0/cpuinfo_cur_freq 
2021-06-12T21:18:31.492+00:00 eventlog[3927]: 31 /sys/devices/system/cpu/cpufreq/policy0/cpuinfo_cur_freq 
2021-06-12T21:18:31.492+00:00 eventlog[3927]: 32 /sys/devices/57000000.gpu/devfreq/57000000.gpu/cur_freq 
2021-06-12T21:18:31.492+00:00 eventlog[3927]: 33 /sys/devices/system/cpu/cpufreq/policy0/cpuinfo_cur_freq 
2021-06-12T21:18:31.492+00:00 eventlog[3927]: 34 socket:[45689] AF_UNIX: Unnamed -> AF_UNIX: Unnamed
2021-06-12T21:18:31.492+00:00 eventlog[3927]: 35 socket:[45690] AF_UNIX: Unnamed -> AF_UNIX: Unnamed
2021-06-12T21:18:31.492+00:00 eventlog[3927]: 36 anon_inode:[eventfd] 
2021-06-12T21:18:31.492+00:00 eventlog[3927]: 37 anon_inode:[eventpoll] 
2021-06-12T21:18:31.492+00:00 eventlog[3927]: 38 anon_inode:[eventfd] 
2021-06-12T21:18:31.492+00:00 eventlog[3927]: 39 socket:[46788] AF_INET6: ::1:9697 -> 
2021-06-12T21:18:31.492+00:00 eventlog[3927]: 40 socket:[45691] AF_NETLINK:  -> AF_NETLINK: 
2021-06-12T21:18:31.492+00:00 eventlog[3927]: 41 /dev/input/event2 
2021-06-12T21:18:31.492+00:00 eventlog[3927]: 42 anon_inode:[eventfd] 
2021-06-12T21:18:31.492+00:00 eventlog[3927]: 43 /dev/snd/pcmC0D0c 
2021-06-12T21:18:31.493+00:00 eventlog[3927]: 44 /dev/snd/pcmC0D0c 
2021-06-12T21:18:31.493+00:00 eventlog[3927]: 45 /dev/snd/pcmC0D0c 
2021-06-12T21:18:31.493+00:00 eventlog[3927]: 46 /dev/snd/pcmC0D0c 
2021-06-12T21:18:31.493+00:00 eventlog[3927]: 47 /dev/snd/pcmC0D0c 
2021-06-12T21:18:31.493+00:00 eventlog[3927]: 48 /dev/snd/pcmC0D0c 
2021-06-12T21:18:31.493+00:00 eventlog[3927]: 49 /dev/snd/pcmC0D0c 
2021-06-12T21:18:31.493+00:00 eventlog[3927]: 50 /dev/snd/pcmC0D0c 
2021-06-12T21:18:31.493+00:00 eventlog[3927]: 51 /dev/snd/pcmC0D0p 
2021-06-12T21:18:31.493+00:00 eventlog[3927]: 52 socket:[43746] AF_INET: 0.0.0.0:54122 -> 
2021-06-12T21:18:31.493+00:00 eventlog[3927]: 53 /dev/snd/controlC0 
2021-06-12T21:18:31.493+00:00 eventlog[3927]: 54 socket:[45825] AF_UNIX: Abstract -> 
2021-06-12T21:18:31.493+00:00 eventlog[3927]: 55 anon_inode:[eventpoll] 
2021-06-12T21:18:31.493+00:00 eventlog[3927]: 56 /dev/cec0 
2021-06-12T21:18:31.493+00:00 eventlog[3927]: 57 anon_inode:[eventpoll] 
2021-06-12T21:18:31.493+00:00 eventlog[3927]: 58 socket:[44860] AF_INET: 0.0.0.0:1 -> 
2021-06-12T21:18:31.493+00:00 eventlog[3927]: 59 socket:[44861] AF_INET6: :::58 -> 
2021-06-12T21:18:31.493+00:00 eventlog[3927]: 60 anon_inode:[timerfd] 
2021-06-12T21:18:31.493+00:00 eventlog[3927]: 61 anon_inode:[eventpoll] 
2021-06-12T21:18:31.493+00:00 eventlog[3927]: 62 anon_inode:[eventpoll] 
2021-06-12T21:18:31.493+00:00 eventlog[3927]: 63 /dev/urandom 
2021-06-12T21:18:31.493+00:00 eventlog[3927]: 64 anon_inode:[eventpoll] 
2021-06-12T21:18:31.493+00:00 eventlog[3927]: 65 anon_inode:[eventfd] 
2021-06-12T21:18:31.493+00:00 eventlog[3927]: 66 /dev/urandom 
2021-06-12T21:18:31.493+00:00 eventlog[3927]: 67 anon_inode:[eventfd] 
2021-06-12T21:18:31.493+00:00 eventlog[3927]: 68 anon_inode:[eventpoll] 
2021-06-12T21:18:31.493+00:00 eventlog[3927]: 69 anon_inode:[timerfd] 
2021-06-12T21:18:31.493+00:00 eventlog[3927]: 70 socket:[46936] AF_INET6: ::1:2963 -> 
2021-06-12T21:18:31.493+00:00 eventlog[3927]: 71 anon_inode:[eventpoll] 
2021-06-12T21:18:31.494+00:00 eventlog[3927]: 72 /config/call_history_module_sqlite3.db 
2021-06-12T21:18:31.494+00:00 eventlog[3927]: 73 /proc/3927/fd 
2021-06-12T21:18:31.494+00:00 eventlog[3927]: Dumping info took 0.010957447 seconds
2021-06-12T21:18:38.391+00:00 video[5206]: tshell: Failed to connect to system software

Jonas Fraga
Spotlight
Spotlight

Hello @Jamaljones1978 

Can you share a print of error and software version of your Webex Board?

To manually download and upgrade your Webex Board it is necessary a contract, but if you have a Webex Subscription you have right to get updated versions of software automatically as soon as you register it on cloud by activation code.

Hello,


Current software version ce10.4.1.1 85ff0a04877 2021-05-12
I do have a paid webex account and was still unable to download the latest
software version for webex board. Attached are log files downloaded.

Hi, did you manage to clear the Maintenance Mode status? Or was an RMA required?