03-14-2025 04:25 AM
Hi.
Has anyone been able to export NON Cisco Verified Collaboration Devices, specifically Displays/monitors connected to Room devices? With API call specifically.
Webex Control Hub only shows the verified devices, but when using Local Device Control, the Codec will display the actual monitors with brand and size connected.
I want to run a bulk export of all workspaces with their monitors/displays connected to the Video Output. Both Verified and NON verified collab devices.
For the workspace in the screenshot below. There are no displays in Webex Control Hub due to the display being a NON verified collab. device.
03-17-2025 01:20 AM
I got a response from Webex support:
"Currently, the Webex Devices API does not support listing non-Cisco devices. The API is designed to recognize and work with Cisco devices only, and as of now, there is no functionality available for non-Cisco devices via the API."
So i guess its not possible
03-17-2025 12:52 AM
Hi @MarkusBR,
Thanks for your patience so far!
Yes, all those devices which are synced in the Workspace under Control Hub, all those devices should be available through /devices API as well.
It doesn't matter if it's a Cisco device or, non-Cisco device or, even it's registered or, non-registered.
if it's synced under Workspace, you can list out those devices from here - https://developer.webex.com/docs/api/v1/devices/list-devices
To filter out this API, you can use a specific /locationId in this API query and it should list out the devices details.
Hope this helps. Please let us know for any further assistance.
Regards!
Sandip
03-17-2025 01:02 AM
Hi Sandiban.
I just tried using that API Call. It did not return displays not already shown in Webex Control Hub.
I tried with a room that has Cisco Verified Collaboration Devices, and this returns:
"product": "Samsung QM55C",
"type": "monitor",
"tags": [],
My difficulty is getting the data, currently only shown when using local device control out of the Codec via API call.
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