We're thrilled to announce that the Webex for Developers Community forum has expanded to include dedicated topics for Webex Contact Center APIs and integrations! We encourage all Webex Contact Center developers to utilize this forum to engage in disc...
I need to get authentication configuration for webex Teams like whether SSO is enabled. Its possible from Control Hub via Management > Organization Settings, scroll to Authentication. Is there a way to do it via admin API?I couldn't find any relevant...
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How could I add the notifier to the user with their username in the notification message? eg : I want to add user in my message such that user will get the notification - "@abc - Please check this IP". How could I notify user abc?
HI Team,I'm trying to test the Lstsummarymeeting rest api and for that i've created the integration and enabled all the scopes and able to get the access token but when i try to get the results from that api it's throwing HTTP status 403 forbidden er...
Hello community! We are developing different scenarios with the Cisco application which involve the use of 3 monitors to share remote and local content. Therefore, I would like information on how to create a 2 x 2 layout on a single monitor with loca...
Webex returns an empty list for participants and the meeting state is expired (not missed). Is there any way to know from the Webex integration if the meeting has not started?To get participants, using "/v1/meetingParticipants" API.
Hello, We have a department looking to create a way to download recorded calls for further analysis. They are a team within the org, and there are other teams that they shouldn't have access to download from. Since the API access require CC admin rig...
Dear all, I am playing with Webex Contact Center APIs to get the list of Captures, using https://api.wxcc-{{datacenter}}.cisco.com/v1/captures/query. All is fine except that, whatever is the value I enter in the paylod for the urlExpiration tag, the ...
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Hi, I recently set up a sandbox and successfully conducted my tests. However, I'm unsure on how to get the Webex Calling Professional license needed to utilize the API with real accounts. Does it involve selecting one of these four plans, or is there...
Hi Team, has anyone created a power automate flow to command webex bot to send 1-1 message notifications to webex users using HTTP connector?We are trying to command webex bot using HTTP connector in power automate, but getting an "InternalServerErro...
Hello we are attempting to remove the primary number from a person so that they would go back to only have an extension but are getting the following error:DELETE https://webexapis.com/v1/telephony/config/people/{personid}/numbers{?orgId}Body Paramet...
We want to build integration using Webex API and Webhooks. As result we want get next usecase:1. User allow us to make API call and setup Webhook with provided Access Token(via OAuth Authorization URL)2. We setup on our side Webhook for meeting event...
Hi I am looking for way to monitor "Agent Events" over Webex Calling.how can I get Agent Login\logout events in real time? I need to know when an agent start working.thanks,
Hello Community! I have started creating a bot and would like to get an output based on user input. Example: User: @AskCSON case 413546 Output: Returning case details. Information are saved on an table (excel file). I have tried with dialog flow, but...
