We're thrilled to announce that the Webex for Developers Community forum has expanded to include dedicated topics for Webex Contact Center APIs and integrations! We encourage all Webex Contact Center developers to utilize this forum to engage in disc...
Hello there,I used to get transcriptDownloadLink from the temporaryDirectDownloadLinks, by asking API for recording details.Right now it seems to be missing for my recordings. Json response does not even have this field. Recording ID 51859bc0a619103b...
Hello,Our company will do a rebranding in the near future and change our product name.I'm looking for a way to change our bot username to reflect the new name.How can I do this?The option is not available from the developer portal.I don't think creat...
Dear Team, We are trying to develop a custom application using Cisco Webex API, we want Webex telephony function to be embedded in our application. We are referring Webhooks Guide to get the telephony events but those are not working. kindly guide us...
How to attach multiple files with a message while sending the message from the bot to a user. I checked https://developer.webex.com/docs/basics#message-attachments but couldn't find any info. Also, I tried sending multiple files in the same message b...
Hi there!I am curious if there are ways to obtain an audit log for actions performed against various Webex API endpoints.My research has led me to ControlHub admin events as well as security events for login and logout.Any guidance is welcome!
I can see the API for setting simultaneous ring for Workspaces . Is there an equivalent for users?Thanks in advance.
I am looking for the API that controls "Cisco Calling Plan" toggle which is located under calling -> advanced call settings -> outgoing and incoming permissions -> outgoing calls. The /v1/people/{personId}/features/outgoingPermission API does not see...
Hello our developer community members! As you know we have created a lot of webinars that cover variety of topics related to several products. Here is a link (https://developer.webex.com/webinars) to past webinars' recordings. Interested...
I have been trying to update the Webex Calling Details, to use "Trunk" using the following API - https://developer.webex.com/docs/api/v1/location-call-settings/update-location-webex-calling-details- I have created Trunks - Based on the API doc., none...
Agents would like to be able to Set Filter by Duration and Interval on All Historic Stats under the Agent Performance Statistics. The Filter only Shows for Agent Stats - Historic and Agent Stats by State - Historic. It does not show for Team Stats ...
If you're like me and have been building bots with Webex node bot framework, you've probably spent a lot of time spinning up ngrok webhook tunnels for development. Did you know that the framework now defaults to websocket mode, requiring no public ad...
Hi Team,Is there any API which list down assigned roles to all Users?Also can we assign roles to user? Any REST API?Thanks,Prashant
Hi team,I have read this XML API Deprecation AnnouncementThe Meetings-related XML APIs will be deprecated and the End-of-Support (EoS) date is planned for the second half of 2023. Cisco will continue to resolve bugs up to this date, but new features ...
Enjoying Webex? What's your favorite feature? We're partnering with TrustRadius to gather feedback on our Webex portfolio! Share your thoughts on any Webex product you use and earn a $25 gift card for each review you write on TrustRadius (potentially...
Is there an API to set the features that can be found in the Webex Control Hub under:Users>Calling>User call experience>In-call feature accessThanks in advance