We're thrilled to announce that the Webex for Developers Community forum has expanded to include dedicated topics for Webex Contact Center APIs and integrations! We encourage all Webex Contact Center developers to utilize this forum to engage in disc...
Hi, I am trying to embed an iframe within WXCC desktop layout under navigation area. I am able to load the iframe fine however there is no access to microphone, camera, clipboard etc. I did include the allow property for iframe but not sure if this i...
HelloWe have a backend who needs to login. So that means that there is no Human who is logging in. How can we get the access token?We saw that every authenticaton flows use human interaction (a redirect URI with login page appears and after the user ...
We have a web application which contains a button to invoke a JavaScript function which copies text from a textbox to the users clipboard. This functions works perfectly when the application is browsed directly. However, when we embed the applicatio...
Hi team,In our application, we were using webhook based on the target URL: https://0.0.0.0:8000 and was working fine. But recently, we observing some issues. Our application is unable to create webhook based on same target URL. Here is the error :we...
I created a service app allowing me to create meetings on behalf of other webex users within my organization; all I needed was the bearer token to provide the correct authentication. However, when I use the meeting invitees endpoint, with the same be...
Hi community I have been working on a solution that involves the following steps: 1. Create a Team in Webex (https://webexapis.com/v1/teams) 2. Add specific users to that team (https://webexapis.com/v1/team/memberships) 3. Create a room (https://web...
As a Full Admin user I can use an integration to create an organization wide webhook (I am using webhooks for the "started" and "ended" events of the "meetings" resource). If the org wide webhook already exists for the same appId, resource and event,...
In the Desktop API, I need to pass an environment variable, i.e. dotenv Can't see anyway to do this inside the api. Thanks
Hi,I'm trying to create a user using the WxCC API. All the available scopes are enabled in the application settings (including cjp:config_write and cjds:admin_org_write) and the access token scope is for all of them.When I send a post request to http...
We have developed a custom wrap up system and I need to find a way to stop this popup box from showing? Is there a method to do this?
Hi,According to the WxCC API document, you must supply a ciUserId as part of the request and Existence of a CI user is a prerequisite to create a new WxCC user. https://developer.webex-cx.com/documentation/users/v1/create-usersHow do I obtain the the...
I have configured the GraphQL Search API with the PowerBI sample application referenced here on the Cisco DevNet GitHub repo: https://github.com/CiscoDevNet/webex-contact-center-api-samples/tree/main/reporting-samples/graphql-powerbi-sample I've been...
Hello,I am writing a web application integration with Cisco Webex Contact Center which uses a web socket to receive an event message when an incoming call is detected for the logged-in user, and displays the incoming call information on the screen. ...
Hi Team,We couldn't be able to access the file path url of Capture API of Webex contact center. So could you please help us on this and guide us if we missed anything on configuration part in order to access the file path of recordings. Output respon...
Hi,I have create webbooks using an admin user who has org level admin privileges.Goal of our project is to to receive webbooks call to an external API when any meeting and webinar ends. These webinars and meetings will be created by different users a...