We're thrilled to announce that the Webex for Developers Community forum has expanded to include dedicated topics for Webex Contact Center APIs and integrations! We encourage all Webex Contact Center developers to utilize this forum to engage in disc...
Hello,We are running into an issue where after authenticating successfully, the access tokens we receive from the POST response to https://webexapis.com/v1/access_token is missing scopes. The scopes we are asking are spark:people_read, cjp:config, an...
We are excited to share some web component starter code along with video walkthroughs that will help you get started with the Webex Contact Center Desktop JS SDK and Web Component Widgets. Empower Agents by embracing desktop programmability through p...
Welcome to the Webex Contact Center developer community! We are looking forward to building an active community here to support you, improve our developer experience and brainstorm new ideas. To know more about the Webex Contact Center APIs ...
We are thrilled to announce the availability of sample code on GitHub that will help you understand how to interact with the new Webex Contact Center APIs published on the Developer Portal @ developer.webex-cx.com See: https://github.com/CiscoDevNet...
Question hi team if I send a message per API to a user as an answer with my token. The first message will be automatically set as read. Is it possible to setup it that way, that the webex app still shows the notification?
The route for editing a message PUT https://webexapis.com/v1/messages/{messageId} says it has a limit of 10 edits per message. I'd love to know why it's not unlimited edits as I want to edit a message more than 10 times using a webex bot. Currently m...
I have registered an integration and use it to pull a list of all Webex accounts and cross reference that against HR to delete the account from Webex once the user is terminated. Many of these accounts have a display name that is just an email addre...
Hi,I've registered an webhook to get trigger when a new message is posted in an room.But I only see callback events whenUsing Api: Message was posted in to an room POST (/v1/messages) orUsing Webex: Message was posted in to an room directly addressin...
Hello,As a site admin, I would like to know if there is a way to get the access tokens of a user of my webex site, without explicitly asking for the permissions from the user.This is my requirement. I have a general web application with a bunch of re...
HI Team, Is there any API for call legs and call minute details by platform? Please advise
Hi , Is there way reboot or apply changes on a MPP device which is registered to Webex Calling ? Webex API documentation i cloudnt find the correct endpoint. It seemd i can do with xAPI but since it is a MPP device i can not get device ID with device...
Hello, Working on Meetings integration right now, and stumbled across a need for tracking meeting changes. Is there any functionality available/planned that would allow tracking changes for already existing meetings? Let's say, if the new invitee w...
Hi Team, For Embedded App when we use the setShareUrl, this will be the new Session for setShareUrl or else in the same session we are calling.
Hello,I am using webex webhooks to collect meeting participation joined/left events.I find "sometimes" the participant-left webhook payload doesn't contain the participant Id (at path ".data.data.id"). This field is a must have. Without this there is...
Hello,I am using webex webhooks to receive meeting participant joined/left events in (near) real-time. This works fine. Onece I get a webhook callback, I need to find the related webex meeting. This is where I am having difficulties.The webhook callb...
