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Downloading WebEx meeting recording

Shivang
Level 1
Level 1

HI I am trying to download the WebEx meeting recording using the NBR service.
When i am trying to do so in c# library, i am getting the internal server error.
Then i tried to confirm the same with the postman, i am getting the following error.

 

<?xml version="1.0" encoding="UTF-8"?>
<soapenv:Envelope xmlns:soapenv="http://schemas.xmlsoap.org/soap/envelope/" xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
    <soapenv:Body>
        <soapenv:Fault>
            <faultcode>soapenv:Server.userException</faultcode>
            <faultstring>WSS1002: WebEx11 Site Is Not Supported</faultstring>
            <faultactor>NBRStorageLocalService</faultactor>
            <detail>
                <ns1:exceptionName xmlns:ns1="http://xml.apache.org/axis/">com.webex.webservice.nbr.xmlhelper.NBRException</ns1:exceptionName>
                <ns2:hostname xmlns:ns2="http://xml.apache.org/axis/">nsj1wss227.webex.com</ns2:hostname>
            </detail>
        </soapenv:Fault>
    </soapenv:Body>
</soapenv:Envelope>

Can someone please help me in understanding this error?

 

 

 

1 Reply 1

Janos Benyovszki
Cisco Employee
Cisco Employee

@Shivang not sure if this error still occurs, but it is possible that the data center specific domain that you are using with your NBR request is incorrect. In case you need help with that please send an email to devsupport@webex.com with the site name that you are trying to use and we can confirm the domains for you. Thanks