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How do I get the group ID in Webex rooms?

jeeva meruga
Level 1
Level 1

Hi team, I am trying to integrate ServiceNow with Webex. I am looking for Webex end point group ID. Where can I find it?

I would like to send messages from servicenow to webex rooms? 

1 Reply 1

dstaudt
Cisco Employee
Cisco Employee

My understanding is that Webex groups represent collections of Webex users: https://developer.webex.com/docs/api/v1/groups

You can retrieve the list of user Id's associated with a specific group via that resource, e.g.: GET https://webexapis.com/v1/groups/{groupId}/members

If by 'Webex end point' you are referring to Webex room/desk meeting devices (e.g. Room Kit), those can be configured in 'personal mode' (assigned to a Webex user) or 'workspace mode' (assigned to a workspace.)  Devices in workspace mode are not associated to users, and so I'm not sure you can map groups->workspace endpoints.  You can get a list of personal mode devices associated to a specific user via: GET https://webexapis.com/v1/devices?personId={personId}
Can you elaborate on the requirement to send messages to Webex rooms?  Are these Webex spaces/rooms, or conference rooms (with Webex meeting endpoints in them?)  If the former, do you want to send a message to every Webex space where every Webex user in a group is a member, or..?