Retrieve new "busy" status via REST API

[schraffl]

Hi,

can the new "busy" status described this blog post be somehow retrieved via the REST API? The list people API does not seem to provide it. We see that it is currently not listed in the documented/possible states and it is mapped to "unknown". Is there another way of retrieving or does anybody know whether this will be added?

Thanks for any feedback.

[Janos Benyovszki]

@schraffl the Busy status is currently not returned as you noticed, but there is an internal engineering ticket to address this. It is a bit complex, because an underlying service needs to be updated first in order for the /people API to be able to return the status, but this is known and already being worked on. No ETA so far though.

[iambrianbell]

@Janos Benyovszki thank you for the update on this feature.

Is there a ticket for handling Quiet Times too? Right now, quiet times are mapped to DoNotDisturb. But, it seems like they should have their own unique status just like Busy.

[Raffaele Lagana]

Nothing that we're aware of so far. You may create a feature request for that, on https://ciscocollabcustomer.ideas.aha.io/ideas. Product Management monitors this forum and takes up any ideas that they deem to be feasible and popular among other customers.