Send PIQ message multiple times while in q until routed to agent

[Amr_AdEl]

Hello,

i want to setup a service flow on webex connect to implement a queue with multiple PIQ messages to be played every 5 minutes and stops when customer is routed to an agent.

is someone aware of any template to apply that?

I tried Livechatinbound template from github.io and did many modifications to circle back the PIQ node again to check the position in queue again and then to inapp/livechat messeging node which sends the text message but i can't succeed in creating the PIQ message repeated and then terminated if routed to agent.

Thanks in advance, 

[Janos Benyovszki]

@Amr_AdEl you might want to try posting this over at the Webex Connect forum: https://community.cisco.com/t5/webex-connect/bd-p/connect . 

[Amr_AdEl]

ok will do