Webex LTI (Blackboard) - Webex authorization has expired.

[torres]

What do I need to do to re-authorize an expired Webex LTI in Blackboard? 

I have an instructor who is getting the following message, "Your Webex authorization has expired. Please reauthorize Webex" when scheduling her class sessions. The Webex LTI has been authorized under the setup tab.   

[panderson25 · Accepted solution]

They need to log off the webex section then log in again; this will happen if it is not used for around 15-30 days.

[torres]

Thank you, it worked!

[Nithin Eluvathingal]

See the behavior on a different browser. or remove the cache and see if it makes any change.