ERROR: Your account does not include host privileges for this service.

[RoyalMount]

I'm a single user, and I just purchased a Webex Meet Subscription.

I used to be able to start meetings, but now, that I'm a paying customer, I get the following error:

"Your account does not include host privileges for this service."

Totally confused. Why after Paying do I suddenly not be able to start meetings!!! I'm VERY FRUSTRATED I need to start a meeting in 5 minutes.

[Spicysquash]

Hi, not sure if you figured it out but there are instructions here:

https://help.webex.com/en-us/article/WBX9000035639/Unable-to-Schedule-Meetings-after-Upgrading-to-a-Paid-Plan

[LTES Teacher]

Did anybody solve this??? It's unacceptable!

I just paid the Starter subscription an hour ago (which decided to call itself "Meets" but then of course showed up as "starter" again in my receipt), and I am getting the same message! "Your account does not include host privileges for this service."! I need to use this account right away! Is this community chat/board monitored by anyone that can help?

Thanks!

[jrsteele21]

Open a case with Cisco.  It's easy to do.  

https://help.webex.com/contact

[dennis.raulien]

Did you checked that you gave the correct permission level to your self? 
And maybe check the Meeting in your personal settings page.

[dennis.raulien]

Did you checked that you gave the correct permission level to your self? 
And maybe check the Meeting in your personal settings page.