Meeting ends abruptly

[Lucymarie]

We've been using WebEx for Bible studies since the beginning of Covid.  The last two weeks my meeting ends abruptly and says the meeting time has expired.  According to all information I've found, the meeting time and duration are for information only and the meeting should not close until ended by the host.  I tried to modify the time and duration that is currently set but am only allowed a maximum of 50 minutes.  I have the free version and have absolutely no trouble until a few weeks ago.  Any ideas on how to fix this?  I have even tried to add a new meeting but have the same restrictions.  Has something changed?

Thanks for any support you can provide!  Lucy

[Nithin Eluvathingal]

To have more mins you need to subscribe  a plan.

Free plan has limitations of 50 mins..

[jrsteele21]

The Basic (free) account is definitely limited to 50 minutes.  This change happened late 2020.  Would not know why it happened all of suddenly.  All i could think of is that the Webex site behind the scenes was upgraded, not everyone uses the same systems in the cloud, they are all over the world.

https://pricing.webex.com/