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Upgrade from Spark Named User to Collaboration Flex Plan

WeiKwongOng5555
Level 1
Level 1

Is it possible to upgrade Spark Named User A-SPK-NU-M3 and A-SPK-CS-TOLLUSER to Collaboration Flex Plan Named User? 

1 Reply 1

Mike_Brezicky
Cisco Employee
Cisco Employee
You can absolutely switch your A-* Active user SKU to a full Flex Plan, It is going to need to be for the full service / subscription not just a subset of users.

You should discuss this with your partner ASAP - as end of year approaches, there should be some nice incentives to make this upgrade.