07-15-2021 01:40 AM
Hi,
Is there any way that we can generate the problem report (Webex app logs)? In Webex team it is possible as we have option to generate problem report (Help >> Generate Problem report). I couldn't locate this option in the new Webex app. I am using Webex registered with on premises cisco call manager. Any support will be appreciated.
Webex app version: Version: 41.7.0.19440
Regards
Solved! Go to Solution.
07-15-2021 11:29 PM
You go to your avatar > Help > Send logs. This will upload logs to the Control Hub, under Troubleshooting > Logs.
07-15-2021 11:29 PM
You go to your avatar > Help > Send logs. This will upload logs to the Control Hub, under Troubleshooting > Logs.
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