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Webex app - Problem report

Hi, 

 

Is there any way that we can generate the problem report (Webex app logs)? In Webex team it is possible as we have option to generate problem report (Help >> Generate Problem report). I couldn't locate this option in the new Webex app. I am using Webex registered with on premises cisco call manager. Any support will be appreciated. 

 

Webex app version:  Version: 41.7.0.19440

 

Regards

1 Accepted Solution

Stephanie Knoop
VIP Alumni
VIP Alumni

You go to your avatar > Help > Send logs.  This will upload logs to the Control Hub, under Troubleshooting > Logs.


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1 Reply 1

Stephanie Knoop
VIP Alumni
VIP Alumni

You go to your avatar > Help > Send logs.  This will upload logs to the Control Hub, under Troubleshooting > Logs.


Response Signature