One other thing to clarify: when you join a meeting from the Webex app do you see a second icon in your task bar with the Webex Meetings icon (camera in the lower-right corner)? There is a massive backend migration happening. Most customers have not seen the fruit of that labor yet; the legacy Meetings app binary was shoved inside the new app and simply cross-launches when you click Join. As customers are migrated to the new backend that will fall away and the new Webex app binary will join the meeting instead. Some customers opted in to migrate early (there are a long list of advantages, some appealing enough to accept short term feature limitations). I believe Cisco also moved a bunch of the tiny accounts that signed up on Webex.com with a credit card.
Follow @Kathy N.‘s guidance if you’re app is cross-launching. If not, hold tight; both features are in beta now and, baring major defects, should release this month or next.
