Webex Screen Sharing with Ultra-Wide Monitor

[jeredavi]

Hello!

I have a 49" wide screen monitor that use as my primary display.  I break it up by having apps in windows about 1/3 the width of the monitor.  I need to be able to run say, PowerPoint in the center third of the screen and be able to share that.  The  problem is that Webex properly only shows the PPT window, but it "sends" an image sized for the whole monitor.  The net result is a wide window with a small app window in the middle.

Is there any way that Webex would send the width of whatever window is being shared?

Help!

Thanks - Jeremy

[panderson25 · Accepted solution]

I think this is being addressed in 42.4?

"Ability to share application windows instead of the whole desktop

This feature optimizes the Webex Meetings content sharing experience while sharing an application. Previously, when the user shared applications it would share the entire screen and mask areas outside of the application window. With this update, the receiving user sees the individual windows of the shared application and not the entire masked desktop screen."

[jeredavi]

It sure sounds like it.  That will be AMAZING.  Hope it happens!

[TONY SMITH]

Are you sharing the screen or the application?

[jeredavi]

It happens even when I just share the application.  The content is correct...Only the app I'm sharing shows in the small window.  The surrounding image is grayed out but is sent as a wide-screen view.  It looks like this thread points to the same problem:

https://community.cisco.com/t5/webex-administration/webex-screen-sharing-and-ultra-wide-monitors/m-p/3929657

We have to fix this given how wide monitors are becoming more common.

[RedNectar]

Hi @jeredavi ,

I see your problem.

Can I suggest that you make a suggestion on the User Community Feedback page? https://ciscocollabcustomer.ideas.aha.io/

You might be interested in voting for my ideas too

• https://ciscocollabcustomer.ideas.aha.io/ideas/WXCUST-I-4067 
• https://ciscocollabcustomer.ideas.aha.io/ideas/WXCUST-I-1320
• https://ciscocollabcustomer.ideas.aha.io/ideas/WXCUST-I-5027 

And please, once you've created the suggestion, report back so we can vote for your idea.

[jeredavi]

Thanks...I've submitted the idea:

https://ciscocollabcustomer.ideas.aha.io/ideas/WXCUST-I-6873