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Webex .wrf file has no sound after unplugging headset

Quod Financial
Level 1
Level 1

@support 

I have made many .wrf recordings over the past couple months and been able to play them back with audio many times. I was busy listening to a recording through my headphones when I decided to unplug them, thinking the audio would move directly to my computer speakers. Instead the audio just cut out while the file continued to play. I have been unable to get audio back on this or any .wrf file since.
I have checked the sound settings as discussed on other forums and everything is working. I am able to hear recordings made through other interfaces, however no .wrf recordings anymore. None of my webex recordings have audio anymore (even ones which I have listened to previously). When I'm in a webex meeting everyone is able to hear me without issue.

 

Can you please assist?

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